Senior Business Analyst (Workflow Configuration)

Gainwell Technologies; Arkansas; Remote; USD 65,000 - 93,000; Full time

Benefits offered by this job

Flexible vacation policy

401(k) match

Health benefits

Educational assistance

Job summary

Gainwell Technologies is seeking a Senior Business Analyst (Workflow Configuration) to help design, configure, and optimize healthcare workflow processes that meet MITA standards and client objectives. You’ll collaborate with client resources to clarify requirements and translate them into actionable workflow designs.

Fully remote in the United States, with minimal travel (0–10%). The role offers growth opportunities, a generous vacation policy, a 401(k) match, comprehensive health benefits, and

Qualifications

• Three or more years of business analysis experience.
• Experience working with the interface of information technology with functional groups within an organization.
• Experience working with business processes and re-engineering.
• Experience working with computer programming concepts and basic language.

Responsibilities

• Facilitates meetings with client resources to clarify and document workflow requirements for all MITA functional areas.
• Using the workflow configuration tool, designs and develops workflow processes to include index field definitions, queues, routing rules, valid value lists, and user security.
• Assists in the creation of test cases, test data and analysis of test results pertaining to workflows.
• Assists in the implementation of user training tools and documentation regarding workflows.
• Assists in all process steps to deliver workflow solutions from design, development, unit testing, to deployment in each of the higher environments.

Skills

Business analysis

IT-business interface

Process re-engineering

Programming concepts

Job description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

As a Senior Business Analyst (Workflow Configuration) at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Your role in our mission

Play a critical part in ensuring Gainwell is meeting our clients’ objectives in important areas.

• Facilitates meetings with client resources to clarify and document workflow requirements for all MITA functional areas
• Using the workflow configuration tool, designs and develops workflow processes to include index field definitions, queues, routing rules, valid value lists, and user security
• Assists in the creation of test cases, test data and analysis of test results pertaining to workflows
• Assists in the implementation of user training tools and documentation regarding workflows
• Assists in all process steps to deliver workflow solutions from design, development, unit testing, to deployment in each of the higher environments

What We're Looking For

• Three or more years of business analysis experience
• Experience working with the interface of information technology with functional groups within an organization
• Experience working with business processes and re-engineering
• Experience working with computer programming concepts and basic language

What You Should Expect In This Role

• Fully Remote Opportunity – Work from anywhere in the U.S.
• Minimal Travel Required – Occasional travel opportunities (0-10%).
• Video cameras must be used during all interviews, as well as during the initial week of orientation

The deadline to submit applications for this posting is November 13, 2026.

The pay range for this position is $64,900.00 - $92,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.