Application Business Analyst

Gainwell Technologies LLC; Ohio; Remote; USD 56,000 - 79,000; Full time

Benefits offered by this job

401(k) employer match

Health benefits

Educational assistance

Flexible vacation policy

Job summary

Gainwell Technologies LLC is seeking an Application Business Analyst to help health and human services clients optimize technology solutions. You will analyze business processes, document requirements, and work with technical teams to design effective IT solutions that meet client needs.

This role emphasizes collaboration, problem solving, and delivering value across multiple accounts. You will assist in planning, requirements gathering, and testing, while contributing to training materials and

Qualifications

• Bachelor's degree or equivalent experience in a technical or business discipline.
• 3+ years of business analysis experience.
• Strong communication and presentation skills for executives and clients.
• Experience translating business needs into IT solutions is a plus.
• Ability to analyze processes and contribute to optimization initiatives.

Responsibilities

• Assist in planning and designing business processes and formulating recommendations.
• Document and analyze client requirements and communicate with technical teams.
• Create basic test scenarios to validate client requirements in system design.
• Develop and modify system requirements documentation to meet client needs.
• Participate in meetings with clients to gather requirements and explore solutions.
• Execute tests from existing plans and analyze results across project phases.
• Contribute to reviews and inspections ensuring changes align with intent.
• Develop structured user manuals and training materials for business users.

Skills

Business analysis

Communication

Teamwork

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Excel

Job description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

As a Application Business Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges.

In this position, you will apply intermediate level of subject matter knowledge to solve a variety of common business issues. Work on problems of moderately complex scope. Act as an informed team member providing analysis of information and limited project direction input. Exercise independent judgment within defined practices and procedures to determine appropriate action. Follow established guidelines and interpret policies. Continually evaluating unique circumstances and makes recommendations.

In addition, you will assist in the research and assessment of business goals, objectives and needs to align information technology solutions with business initiatives for multiple, less complex accounts. While serving as the liaison between technical personnel and business area for multiple accounts.

Your role in our mission

Gainwell empowers you show you’re a pro and help clients deliver better health and human services outcomes using innovative technology and solutions.

• Assists in planning and designing business processes; assists in formulating recommendations to improve and support business activities.
• Assists in analyzing and documenting client's business requirements and processes; communicates these requirements to technical personnel by constructing basic conceptual data and process models, including data dictionaries and volume estimates.
• Assists in creating basic test scenarios to be used in testing the business applications in order to verify that client requirements are incorporated into the system design.
• Assists in developing and modifying systems requirements documentation to meet client needs.
• Participates in meetings with clients to gather and document requirements and explore potential solutions.
• Executes systems tests from existing test plans. Assists in analyzing test results in various phases.
• Participates in technical reviews and inspections to verify 'intent of change' is carried out through phase of project.
• Specialized experience developing structured user manuals and training; business rules modeling; develop and executing acceptance test plans.

What we're looking for

• Bachelor’s degree in technical or business discipline or equivalent experience.
• Three or more years of business analysis experience
• Knowledge of basic computer programming concepts such as configuration, development and batch processing
• Advanced knowledge in Microsoft Excel and other software for conducting quantitative analysis
• Strong analytical and business process re-engineering skills
• Strong written and oral communication and presentation skills to deliver messages to business leaders, clients and technical personnel
• An influencer and team player who that motivates others to action and communicates key technical ideas in a digestible way

What you should expect in this role

• Fully remote options from most US locations and territories
• Video cameras must be used during all interviews, as well as during the initial week of orientation
• Photo will be taken during screening for verification in all steps of the recruitment process.
• The deadline to submit applications for this posting has been extended until a suitable candidate is selected

Please ensure you join all screenings, interviews and meetings from a quiet location with a stable internet connection.

Video is required for screenings and interviews, so please test your camera and microphone in advance.

Do not use AI tools, virtual backgrounds/filters, or visual enhancements during the interview.

The pay range for this position is $55,600.00 - $79,400.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.