Senior Business Analyst - Secret Cleared, AI/ITSM (Remote)

General Dynamics Information Technology, Inc.

Oregon

Hybrid

USD 94,000 - 127,000

Full time

8 days ago

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Benefits offered by this job

Growth

Internal mobility

Rewards & benefits

Flexible schedule

Military-friendly culture

Job summary

General Dynamics Information Technology, Inc. is seeking a Senior Business Analyst to shape mission-critical NESD solutions.

You will lead requirements elicitation, analyze processes, and document functional specs for AI-enabled ITSM programs, working with stakeholders, developers, and product owners in an agile environment. You will translate business needs into technical requirements, support testing, and maintain traceability across sprints.

Qualifications

3+ years of experience translating business requirements into technical requirements for software engineering or similar technical teams.
Domain knowledge in AI/cognitive or machine learning concepts or demonstrated ability to learn quickly.
Experience with agile work management platforms (e.g., Jira, or similar).
Bachelor's Degree in a technical field; additional years of relevant experience may be considered in lieu of a degree.
US Citizenship required.

Responsibilities

Lead the elicitation, analysis, and documentation of business processes and functional requirements for NESD solutions.
Perform system function analysis to ensure capabilities align with stakeholder needs and Navy ITSM objectives.
Facilitate and collaborate with Government and Program stakeholders, system users, and development teams on design recommendations and documentation.
Coordinate across business and technology teams to ensure requirements are understood, traceable, testable, and prioritized within the product backlog.
Work with developers and engineers to translate functional requirements into technical specifications, user stories, and, where applicable, scripts or configuration details.
Partner with Cognitive AI, Contact Center, and ITSM developers to design integrated end-to-end solutions.
Maintain and organize requirements, user stories, and supporting artifacts in an agile work management platform (e.g., Jira).
Participate in and support agile ceremonies (daily stand-ups, sprint planning, sprint reviews/close-out, and backlog refinement).
Review solution designs to verify alignment with requirements, stakeholder expectations, and program constraints.
Engage directly with Customer and Program stakeholders to clarify requirements, manage expectations, and validate proposed solutions.
Support testing activities (e.g., requirements validation, UAT support), ensuring defects are traced back to requirements and that acceptance criteria are met.]
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