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Senior Business Analyst - Salesforce

Salesforce Staffing, LLC

United States

On-site

USD 138,000 - 158,000

Full time

2 days ago
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Job summary

Join a boutique Salesforce implementation partner focused on the insurance industry as a Salesforce Business Analyst. This role involves client engagement, requirements gathering, and supporting Salesforce implementations. With a strong emphasis on career development and work-life balance, this position offers a competitive salary and opportunities for internal growth.

Benefits

Comprehensive health benefits
401K with 4% match
Generous PTO
Performance-based bonus potential
35-hour work weeks
Remote-friendly culture

Qualifications

  • 2–3+ years of experience as a Salesforce Business Analyst.
  • Experience in the insurance industry is a major plus.
  • Familiarity with BA tools and frameworks expected.

Responsibilities

  • Act as the primary liaison between clients and the delivery team.
  • Translate business needs into user stories and functional specs.
  • Guide clients through UAT and adoption.

Skills

Client engagement
Requirements gathering
Salesforce knowledge
Agile methodologies

Education

Salesforce Administrator certification

Job description

Salesforce Staffing, LLC provided pay range

This range is provided by Salesforce Staffing, LLC . Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$138,000.00/yr - $158,000.00/yr

Direct message the job poster from Salesforce Staffing, LLC

I Recruit SALESFORCE and AI Superstars & EMPOWER LEADERS to Hire for Success.

Salesforce Business Analyst – Insurance Industry Focus

Join a team where your Salesforce knowledge meets real client impact.

Our client, a boutique Salesforce implementation partner dedicated to the insurance industry, is seeking an experienced Salesforce Business Analyst to join their high-performing team. This is a rare opportunity to step into a front-facing, client-supporting role at a company that believes in career development, healthy work-life balance, and meaningful collaboration.

Note: You must be a US Citizen or Green Card holder to apply.

The Opportunity

As a key Business Analyst on the team, you’ll bring structure, clarity, and momentum to client projects. Working side-by-side with a Solutions Architect and delivery team, you’ll serve as the “front of house” for client engagement—guiding users through everything from requirements gathering to user acceptance testing (UAT). You’ll help translate business needs into functional understanding, without needing to be a developer or system architect yourself.

This role will eventually take over responsibilities from an internal Solutions Architect as that individual grows into a broader leadership capacity.

Key Responsibilities

  • Act as the primary liaison between clients and the delivery team, ensuring clear communication and alignment
  • Conduct interviews, workshops, and stakeholder meetings to gather and document business requirements
  • Translate business needs into user stories, functional specs, and acceptance criteria
  • Guide clients through UAT and adoption, including system walk-throughs and user support
  • Collaborate with architects and developers to ensure the build aligns with business expectations
  • Occasionally perform light configuration to illustrate solutions or validate functionality
  • Support Salesforce implementations primarily in the Financial Services and Insurance domain

What You'll Bring

  • 2–3+ years of experience as a Salesforce Business Analyst, ideally with an SI partner
  • Comfortable in client-facing roles, with the confidence to guide conversations and manage expectations
  • Hands-on familiarity with Salesforce, especially from an end-user and admin perspective
  • Understanding of the Software Development Life Cycle (SDLC) and Agile methodologies
  • Salesforce Administrator certification required (additional certifications a plus)
  • BA certification is not required, but familiarity with BA tools and frameworks is expected
  • Experience in the insurance industry is a major plus—terminology familiarity will be valued

Who You Are

You're the type of person who can explain Salesforce to a non-technical user and still keep the delivery team on track behind the scenes. You enjoy breaking down business challenges, finding the right solutions, and seeing the impact unfold. If you’ve worked at an SI partner before and enjoy the fast-moving, client-driven environment, you'll thrive here.

What We Offer

  • Salary range: $138K–$158K, based on experience
  • Performance-based bonus potential (bonuses paid in 2024; based on company profit-sharing model)
  • 35-hour work weeks – no, that’s not a typo
  • Comprehensive health benefits, 401K with 4% match, and generous PTO
  • Opportunity for internal growth into SA roles or beyond
  • Remote-friendly culture with a tight-knit, collaborative team

If you're ready to help clients get more from their Salesforce investment—and build your own career in the process—we’d love to talk.

Apply today and help shape the future of digital transformation in insurance.

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Analyst, Consulting, and Information Technology
  • Industries
    IT Services and IT Consulting, Insurance, and Business Consulting and Services

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Inferred from the description for this job

Medical insurance

401(k)

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