Senior Business Analyst: Process Transformation & AI

Levi Ray and Shoup, Inc.; Raleigh (NC); On-site; USD 83,000 - 124,000; Full time

Job summary

Fulcrum Consulting, an LRS company, is seeking a Senior Business Analyst to work with our client in Raleigh, NC. The role focuses on process mapping, requirements gathering, and business analysis across both business and technology environments with emphasis on automation and AI-enabled tools.

The ideal candidate will have 7+ years of experience, strong stakeholder facilitation, and the ability to translate complex business needs into actionable requirements.

Qualifications

• 7+ years of experience in business analysis, process analysis, product analysis, technology consulting, or a related field.
• Strong experience conducting requirements gathering and stakeholder discovery.
• Demonstrated experience creating and analyzing business process maps and workflows.
• Experience analyzing both business processes and technology-enabled processes.
• Strong understanding of business analysis methodologies, requirements management, and process improvement techniques.
• Experience working directly with business stakeholders and technology teams.
• Strong facilitation, communication, documentation, and presentation skills.
• Ability to translate ambiguous business problems into structured requirements and actionable solutions.
• Strong analytical and problem-solving skills.
• Ability to understand technology concepts and how systems, applications, integrations, data, and workflows support business processes.

Responsibilities

• Partner with business and technology stakeholders to understand objectives, challenges, needs, and outcomes.
• Lead discovery sessions, interviews, workshops, and requirements-gathering activities.
• Translate business needs into functional and non-functional requirements, user stories, and acceptance criteria.
• Facilitate discussions to ensure alignment among business users and technology teams.
• Identify gaps, dependencies, risks, and opportunities throughout the analysis process.
• Challenge existing processes to address underlying business needs rather than replicating current state.
• Document and analyze current-state business and technology processes.
• Develop future-state process models to improve efficiency and user experience.
• Identify bottlenecks and opportunities for standardization.
• Facilitate process improvement workshops with stakeholders.
• Translate process findings into actionable recommendations and requirements.
• Identify automation opportunities and potential solutions with low-code/no-code tools.

Job description

Fulcrum Consulting, an LRS company, is seeking a Senior Business Analyst to work with our client in Raleigh, NC. The role focuses on process mapping, requirements gathering, and business analysis across both business and technology environments with emphasis on automation and AI-enabled tools.

The ideal candidate will have 7+ years of experience, strong stakeholder facilitation, and the ability to translate complex business needs into actionable requirements.