Senior Business Analyst: Process Improvement & Reporting

OptechUs; Auburn Hills (MI); On-site; USD 70,000 - 85,000; Full time

Job summary

OptechUs in Auburn Hills, Michigan is seeking a motivated professional to act as a subject matter expert in metric and production reporting. The role involves collaborating with managers to resolve quality issues and providing effective training for process changes.

The ideal candidate will hold a Bachelor's degree in Finance, Banking, or Computer Science with at least 4 years of experience in commercial lending operations. Proficiency in Microsoft Excel and experience with Access databases are required.

Qualifications

• 4 years’ experience in a commercial lending operations environment.
• 3 years’ experience with Microsoft Excel and Access databases.
• Knowledge of governance practice.

Responsibilities

• Represent LPS as the subject matter expert in various metric and production reporting.
• Collaborate with LPS managers to resolve trends in quality or service level issues.
• Prepare and deliver presentations to management and staff.

Skills

Microsoft Excel (Macros & Pivot tables)

Access database management

Knowledge of SharePoint workflows

Written communication skills

Education

Bachelor's degree in Finance, Banking or Computer Science

Job description

OptechUs in Auburn Hills, Michigan is seeking a motivated professional to act as a subject matter expert in metric and production reporting. The role involves collaborating with managers to resolve quality issues and providing effective training for process changes.

The ideal candidate will hold a Bachelor's degree in Finance, Banking, or Computer Science with at least 4 years of experience in commercial lending operations. Proficiency in Microsoft Excel and experience with Access databases are required.