Senior Business Analyst, Process Improvement

TD Bank, N.A.; United States; On-site; USD 72,000 - 108,000; Full time

Job summary

TD Bank, N.A. in Southfield, Michigan seeks an ACE Business Analyst III to partner with business and technology teams to deliver solutions that improve processes, customer experience, and business outcomes.

The role requires proactive problem-solving, ownership, and the ability to work independently while collaborating across teams to translate business needs into scalable results; strong analytical and communication skills are essential in a fast-paced environment.

Qualifications

• Bachelor's degree or progressive work experience beyond the listed requirements.
• 3+ years of related experience in business analysis or a similar role.
• Excellent problem-solving and decision making skills.
• Exceptional active listening skills.

Responsibilities

• Collaborate with business and technology teams to gather requirements.
• Identify opportunities to improve processes and customer experience.
• Provide pro-active reporting and analysis to senior management.
• Work cross-functionally to drive strategic initiatives.

Skills

Problem-solving

Decision making

Active listening

Deadline management

Education

Bachelor's degree or progressive work experience

3+ Years of related experience

Job description

TD Bank, N.A. in Southfield, Michigan seeks an ACE Business Analyst III to partner with business and technology teams to deliver solutions that improve processes, customer experience, and business outcomes.

The role requires proactive problem-solving, ownership, and the ability to work independently while collaborating across teams to translate business needs into scalable results; strong analytical and communication skills are essential in a fast-paced environment.