Senior Business Analyst — Operations & AI Automation (Hybrid)

Federal Reserve Bank of New York; San Francisco (CA); Hybrid; USD 103,000 - 165,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Pre-tax Flexible Spending Account

Backup Child Care Program

Pre-Tax Day Care Flexible Spending (FS

Paid Family Care Leave

Vacation Days

Sick Days

Paid Holidays

Pet Insurance

Matching 401(k)

Retirement/Pension

Job summary

The Federal Reserve Bank of New York seeks a Sr. Business Analyst to provide operational and administrative support to bank examination teams and develop MIS reporting to drive decisions on group operations.

You will map processes, automate manual work with Power Automate and Power Apps, explore AI tools like Copilot, build dashboards, analyze data, and lead change management with cross-functional teams. This role offers growth as processes improve, with travel up to 5% and a strong emphasis on

Qualifications

• Bachelor's degree in business administration or related field, or equivalent experience.
• Five or more years of experience in business requirements gathering, process mapping, process improvement, and/or analytics.
• Strong proficiency in MS Office, especially Excel, Visio, and SQL, plus Power Apps or Power Automate.
• Experience building dashboards in Tableau or Power BI.
• Experience collecting, transforming, analyzing, and reporting data to drive decisions.
• Experience working cross-functionally and communicating moderate to complex information to broad audiences.

Responsibilities

• Provide operational and administrative support throughout the exam life cycle, including formatting supervisory documents, document management, tracking results, and data entry and verification of exam content across multiple applications.
• Collaborate cross-functionally to map current processes, identify key controls, roles, bottlenecks, and difficulties, and define and implement improved processes.
• Streamline and automate manual work using Microsoft tools such as Power Automate and Power Apps.
• Evaluate AI tools (e.g., Microsoft Copilot) for practical use cases, recommend where they add value, and help prepare the team for responsible adoption.
• Gather business requirements, then design and build dashboards (Tableau or Power BI) and MIS reporting.
• Analyze data and metrics to uncover insights and trends.
• Coordinate projects and activities to address business needs and monitor metrics to ensure project effectiveness.
• Lead change management efforts to drive adoption of new technologies and processes, and assess the impact of upcoming technology and business changes on the team.
• Design and deliver training and materials for internal and external partners.
• Write, update, and maintain team procedures as the business changes, and contribute to the unit's internal procedures tool.
• Strengthen team continuity through cross-training, documentation, and backup coverage, and mentor interns and team members.

Skills

Analytical thinking

Communication skills

Education

Bachelor's degree in business administration or related field

Tools

MS Excel

Visio

SQL

Power Apps

Power Automate

Tableau

Power BI

Copilot

Job description

The Federal Reserve Bank of New York seeks a Sr. Business Analyst to provide operational and administrative support to bank examination teams and develop MIS reporting to drive decisions on group operations.

You will map processes, automate manual work with Power Automate and Power Apps, explore AI tools like Copilot, build dashboards, analyze data, and lead change management with cross-functional teams. This role offers growth as processes improve, with travel up to 5% and a strong emphasis on