Senior Business Analyst for Shared Services

Jostens; Minneapolis (MN); Hybrid; USD 85,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Home & auto insurance

Pet insurance

Flexible spending account

401K with immediate vesting

Job summary

Jostens in Minneapolis seeks a Sr. Business Analyst, Finance Shared Services, to partner with Finance, IT and Operations leadership, leading operational transformation across AP/AR and related financial processes.

You will establish governance, monitor performance, and drive automation and process improvements with ROI-focused business cases.

Qualifications

• 7+ years of experience in Shared Services, Finance Operations, Business Analytics, Finance Transformation or Process Improvement along with AP/AR.
• BA/BS degree with analytical discipline or 5-7 years of directly related experience.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Experience with ERP platforms, workflow automation, and systems integration. Fully proficient in MS Office applications. Strong analytical skills with advanced knowledge in data visualization, reporting, and business intelligence tools.
• Attention to detail. Previous project management experience; ability to lead projects.
• Great communication skills: verbal and written communications.

Responsibilities

• Update and maintain. Serve as the business owner and subject matter expert for Shared Services transaction flows, proactively identifying process risks, control gaps, system issues, and optimization opportunities across AP, AR, and related financial operations.
• Develop. Establish governance and performance monitoring frameworks for key Shared Services processes. Analyze transaction trends, recurring exceptions, and operational metrics to identify root causes and drive enterprise-wide process improvements that reduce risk and improve service levels.
• Advise. Lead strategic process transformation initiatives, including automation, workflow redesign, AI-enabled solutions, and continuous improvement programs. Develop business cases with quantified ROI, facilitate stakeholder alignment, and ensure successful execution of initiatives that drive measurable business value.
• Strengthen. Partner with Finance Technology, IT, and business leaders to define future-state capabilities, develop business requirements, support ERP and financial systems strategy.
• Support. Develop and maintain executive-level dashboards, KPIs, and analytical models that provide actionable insights into Shared Services performance.
• Typical/expected % of overnight travel: None to limited.

Skills

AP/AR

ERP systems

Workflow automation

Data visualization

MS Office

Stakeholder management

Process improvement

Education

BA/BS degree

Tools

Workday Adaptive Planning

Incorta

SAP BPC

Oracle

Salesforce

Microsoft Suite

Job description

JOB TITLE: SR. BUSINESS ANALYST FOR AP/AR

HYBRID POSITION | ONSITE THREE DAYS A WEEK AT JOSTENS’ CORPORATE OFFICE (MINNEAPOLIS, MN)

ABOUT YOU:

This role serves as a strategic partner for AP/AR to Finance, IT, and Operations leadership, driving business transformation through process optimization, automation, systems integration, and data-driven decision making. The Sr. Business Analyst, Finance Shared Services leads complex initiatives across Accounts Payable, Accounts Receivable, and related financial processes, identifying opportunities to improve efficiency, strengthen controls, enhance the stakeholder experience, and maximize technology investments. This position provides subject matter expertise for shared services operations, develops business cases for strategic initiatives, and leads cross-functional projects from concept through implementation and value realization.

YOU WILL:

• Update and maintain. Serve as the business owner and subject matter expert for Shared Services transaction flows, proactively identifying process risks, control gaps, system issues, and optimization opportunities across AP, AR, and related financial operations. Lead resolution efforts for complex operational challenges and ensure sustainable solutions are implemented.

• Develop. Establish governance and performance monitoring frameworks for key Shared Services processes. Analyze transaction trends, recurring exceptions, and operational metrics to identify root causes and drive enterprise-wide process improvements that reduce risk and improve service levels.

• Advise. Lead strategic process transformation initiatives, including automation, workflow redesign, AI-enabled solutions, and continuous improvement programs. Develop business cases with quantified ROI, facilitate stakeholder alignment, and ensure successful execution of initiatives that drive measurable business value.

• Strengthen. Partner with Finance Technology, IT, and business leaders to define future-state capabilities, develop business requirements, support ERP and financial systems strategy. Deliver recommendations to leadership based on operational, financial, and process data, supporting strategic decision‑making and continuous improvement efforts.

• Support. Develop and maintain executive‑level dashboards, KPIs, and analytical models that provide actionable insights into Shared Services performance. Deliver recommendations to leadership based on operational, financial, and process data, supporting strategic decision‑making and continuous improvement efforts.

• Typical/expected % of overnight travel: None to limited.

YOU HAVE:

• Experience. 7+ years of experience in Shared Services, Finance Operations, Business Analytics, Finance Transformation or Process Improvement along with AP/AR.

• Education. BA/BS degree with an analytical discipline or 5-7 years of directly related experience.

• Passion. Ability to work independently and manage multiple priorities in a fast‑paced environment.

• Technical Skills. Experience with ERP platforms, workflow automation, and systems integration. Fully proficient in MS Office applications. Strong analytical skills with advanced knowledge in data visualization, reporting, and business intelligence tools.

• Attention to Detail. Previous project management experience; ability to lead projects.

• Great Communication Skills. Excellent verbal and written communication skills; ability to devise and present a variety of business communications.

LOVE WHERE YOU WORK:

• We care about your health. We offer competitive healthcare (health, dental, vision, coverage) in addition to voluntary benefits including home and car insurance, pet insurance, flexible spending account, amongst many more.

• We invest in your future. Our 401K plan has immediate vesting, so you can start saving for retirement right away.

• We believe in flexibility. We offer a hybrid schedule with on‑site work 3 days a week.

• We want you to unplug when needed. We believe in taking your time off without guilt and offer accrued paid time off and company paid holidays. For Washington residents, you will receive 13 vacation days, 8 paid sick leave, 11 company paid holidays, and family paid leave.

• We care about your development. We support tuition reimbursement after 6 months of service.

• We believe in pay transparency. The salary range is $85,000 to $95,000 with annual bonus eligibility.

APPLICATION DEADLINE: September 30, 2026

ABOUT US:

Jostens leads the student commemoration market and has been serving local communities for over 125 years. We work with thousands of K-12 schools, colleges and universities each year, and have the honor of partnering with beloved sports teams and esteemed organizations across the country. Our iconic products — like yearbooks, letter jackets, class jewelry and championship rings — keep meaningful traditions alive and inspire millions of people to celebrate their unique stories, milestone moments and biggest accomplishments every year. We have 13 first‑class facilities across the globe, from North America to the Caribbean. Watch a short video about us here (https://f.io/HIAsH659) .

ALL ABOUT FINANCE:

Our Finance team combines traditional financial planning, analysis and accounting with collaborative business decision‑making and strategy, directly supporting leadership in Marketing, Sales, Digital & Operations. Team members are expected to analyze data and provide recommendations across our specialized products lines including Yearbooks, Class Rings, Graduation Products and Professional Sports. Through the utilization of best‑in‑class technical software, such as Workday Adaptive Planning, Incorta, SAP BPC, Oracle, Salesforce, & Microsoft Suite, you will get to play a critical role in determining financial solutions that steer our business. Our Finance team is comprised of several subgroups, including decision support, FP&A, operations and corporate, but our success is directly related to a culture of cross‑team collaboration. Jostens allows for a hybrid work setting that focuses on creating professional and personal development. We can’t wait to show you what our Finance Team has to offer at Jostens!

AMERICANS WITH DISABILITIES ACT (ADA):

Jostens is committed to the full inclusion of all qualified individuals. If reasonable accommodation is required to fully participate in the job application or interview process, or to perform the essential functions of the position, please reach out to our HR team at [e-mail] or [phone].

Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.

California Privacy Policy: https://www.jostens.com/about/california-employee-privacy-policy