Senior Business Analyst | Drive Process Improvement

Channel

Oak Knoll (MN)

Hybrid

USD 90,000 - 120,000

Full time

13 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision plans

HSA options

FSA options

Life insurance

Disability plans

Generous PTO

Employer-matched 401K

Job summary

Channel is seeking a Senior Business Analyst in Minnesota to identify business needs, optimize processes, and bridge stakeholders with technology teams. You will gather requirements, document workflows, and support project execution to drive efficiency and growth.

The ideal candidate brings 5+ years of experience, strong communication, and CRM/ERP familiarity in a fast-paced, agile environment.

Qualifications

Strong ability to analyze, document, and improve business processes.
Excellent communication and presentation skills, with the ability to translate technical concepts for non-technical audiences.
Ability to work in cross-functional teams and manage multiple projects simultaneously.
Proficient in business process modeling, data analysis, and system documentation.
Familiarity with Agile methodologies, software development processes, and change management.
Experience with CRM and ERP systems, preferably Salesforce or similar platforms.

Responsibilities

Partner with business leaders and stakeholders to understand challenges, define business needs, and identify areas for process improvement.
Analyze and document business processes, workflows, and system requirements to drive strategic decision-making.
Collaborate with technology teams to translate business needs into system requirements, ensuring alignment with company objectives.
Develop data-driven recommendations to improve efficiency, enhance user experience, and optimize system functionality.
Work within Agile and project management frameworks to support software development, enhancements, and system implementations.
Lead stakeholder meetings, workshops, and sprint planning sessions to facilitate collaboration between business and technology teams.
Assist in the development of user stories, test cases, and training materials to support system adoption and process changes.
Identify and mitigate risks associated with business process changes, ensuring smooth transitions and adoption.