Senior Business Analyst

Channel; Oak Knoll (MN); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision plans

HSA options

FSA options

Life insurance

Disability plans

Generous PTO

Employer-matched 401K

Job summary

Channel is seeking a Senior Business Analyst in Minnesota to identify business needs, optimize processes, and bridge stakeholders with technology teams. You will gather requirements, document workflows, and support project execution to drive efficiency and growth.

The ideal candidate brings 5+ years of experience, strong communication, and CRM/ERP familiarity in a fast-paced, agile environment.

Qualifications

• Strong ability to analyze, document, and improve business processes.
• Excellent communication and presentation skills, with the ability to translate technical concepts for non-technical audiences.
• Ability to work in cross-functional teams and manage multiple projects simultaneously.
• Proficient in business process modeling, data analysis, and system documentation.
• Familiarity with Agile methodologies, software development processes, and change management.
• Experience with CRM and ERP systems, preferably Salesforce or similar platforms.

Responsibilities

• Partner with business leaders and stakeholders to understand challenges, define business needs, and identify areas for process improvement.
• Analyze and document business processes, workflows, and system requirements to drive strategic decision-making.
• Collaborate with technology teams to translate business needs into system requirements, ensuring alignment with company objectives.
• Develop data-driven recommendations to improve efficiency, enhance user experience, and optimize system functionality.
• Work within Agile and project management frameworks to support software development, enhancements, and system implementations.
• Lead stakeholder meetings, workshops, and sprint planning sessions to facilitate collaboration between business and technology teams.
• Assist in the development of user stories, test cases, and training materials to support system adoption and process changes.
• Identify and mitigate risks associated with business process changes, ensuring smooth transitions and adoption.

Skills

Business Process Analysis

Requirements Gathering

Cross-functional Collaboration

Data Analysis

CRM/ERP Knowledge

Education

Bachelor's degree in Business or related field

PM/Agile certifications

Tools

Salesforce

ERP Systems

Visio

Job description

Description

The Senior Business Analyst plays a critical role in identifying business needs, optimizing processes, and bridging the gap between stakeholders and technology teams. This individual will work closely with business leaders, technology teams, and external partners to gather requirements, develop solutions, and support the execution of projects that enhance operational efficiency and strategic growth.

Success in this role requires strong analytical skills, excellent communication, and a proactive approach to problem-solving. The ideal candidate is comfortable navigating complex business processes and translating requirements into actionable insights.

Key Responsibilities

• Partner with business leaders and stakeholders to understand challenges, define business needs, and identify areas for process improvement.
• Analyze and document business processes, workflows, and system requirements to drive strategic decision-making.
• Collaborate with technology teams to translate business needs into system requirements, ensuring alignment with company objectives.
• Develop data-driven recommendations to improve efficiency, enhance user experience, and optimize system functionality.
• Work within Agile and project management frameworks to support software development, enhancements, and system implementations.
• Lead stakeholder meetings, workshops, and sprint planning sessions to facilitate collaboration between business and technology teams.
• Assist in the development of user stories, test cases, and training materials to support system adoption and process changes.
• Identify and mitigate risks associated with business process changes, ensuring smooth transitions and adoption.

Requirements

Skills & Specifications

• Strong ability to analyze, document, and improve business processes.
• Excellent communication and presentation skills, with the ability to translate technical concepts for non-technical audiences.
• Ability to work in cross-functional teams and manage multiple projects simultaneously.
• Proficient in business process modeling, data analysis, and system documentation.
• Familiarity with Agile methodologies, software development processes, and change management.
• Experience with CRM and ERP systems, preferably Salesforce or similar platforms.

Education & Qualifications

• 5+ years of experience in business analysis, project management, or process optimization.
• Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Visio).
• Bachelor’s degree in Business, Finance, Information Systems, or a related field (Preferred).
• Experience in finance, banking, or technology-driven environments (Preferred).
• Agile, Scrum, or Project Management certifications (Preferred).

Company Summary

Channel is a leading provider of equipment finance and working capital funding solutions for small businesses, exclusively through Equipment Finance Companies. Utilizing customized technology and business processes, a strong balance sheet, and risk analytics, Channel provides single-source financing that supports third-party originators and their customers who have business growth opportunities and a need for capital.

Established in 2009, Channel is the only full-service independent lender offering a single-source solution for equipment finance and working capital exclusively through equipment finance companies for their small and midsize business customers. The company is headquartered in Minnetonka, MN, with additional offices in Atlanta, GA, Des Moines, IA, and Marshall, MN. We are proud to be rated a Top Workplace.

Channel empowers and trains team members at all levels to make quick decisions in service to our relationships and ensure the flexibility and nimbleness required to compete in today’s marketplace. Channel is the perfect workplace for those who are motivated and have a desire to be part of a fast-growing, agile, and diverse organization where you can make a difference every day.

The company offers a flexible work environment and encourages innovation and team member development.

• Benefits include medical, dental, and vision plans with HSA and FSA options; life insurance and disability plans; along with a generous PTO policy and employer-matched company 401K plan.