Senior Business Analyst - Discovery & Process Improvement

Humantouch-LLC; McLean (VA); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental and Vision Coverage

401(k) Matching

PTO

Job summary

HumanTouch is seeking a Senior Business Analyst to translate engagement scope into actionable discovery and requirements. You will lead interviews, design workshops, map processes, and produce validated requirements.

Work with project teams to ensure findings reflect real operations and drive process or system improvements. Ideal candidates have 5+ years in business analysis, strong research and communication skills, and experience with AI tools to enhance analysis while maintaining source

Qualifications

• 5+ years in business analysis or related field
• Experience planning and leading discovery from defined engagement scope
• Ability to translate findings into verifiable requirements
• Strong research, analysis, and documentation skills
• Experience with AI tools in analysis and verification

Responsibilities

• Translate SOW into discovery and requirements-gathering plan
• Design and lead interviews and workshops
• Map business processes, identify bottlenecks and handoffs
• Develop clear, testable requirements with supporting evidence
• Validate requirements with stakeholders and guide junior analysts
• Support growth and proposals with evidence-based recommendations

Skills

Discovery planning

Requirements gathering

Process mapping

Workshop facilitation

Interview design

AI-assisted analysis

Research and analysis

Clear communication

Education

Bachelor's degree preferred

Job description

HumanTouch is seeking a Senior Business Analyst to translate engagement scope into actionable discovery and requirements. You will lead interviews, design workshops, map processes, and produce validated requirements.

Work with project teams to ensure findings reflect real operations and drive process or system improvements. Ideal candidates have 5+ years in business analysis, strong research and communication skills, and experience with AI tools to enhance analysis while maintaining source