Senior Business Analyst – Customer Project Execution & Transformation

Schneider Electric; Franklin, Carrollton (TN, TX); On-site; USD 102,000 - 152,000; Full time

Benefits offered by this job

Health benefits

Paid holidays

PTO

401(k) with match

Job summary

Schneider Electric is seeking a Senior Business Analyst to support Customer Project Execution within our NAM digital transformation. You will drive process improvements, translate business needs into digital solutions, and lead change management alongside cross-functional teams across North America.

Spanish and English fluency are required to collaborate with Mexico and other Spanish-speaking stakeholders. You will guide requirements gathering, support go-lives, and ensure measurable business

Qualifications

• Fluent in Spanish and English to communicate with multiple stakeholders.
• Experience with Customer Project Management.
• Experience leading large, complex projects across regions.
• Ability to translate business value into user stories and acceptance criteria.

Responsibilities

• Identify, document, and communicate business processes and requirements with cross-functional teams.
• Lead SAFe/Agile development alignment and deployment of requirements.
• Prioritize requirements aligning with PMI and CPP standards.
• Validate digital solutions with stakeholders and ensure policy alignment.
• Coordinate and lead user acceptance testing with business users.

Skills

Bilingual Spanish/English

Project Management

Stakeholder Leadership

Agile SAFe

Process Improvement

Education

PMI Standards

CPP Standards

Tools

SAP

Salesforce

Job description

We’re looking for a passionate Business Analyst supporting Customer Project Execution to join our ERP digital transformation program. The Business Analyst drives business transformation and continuous process improvement through research, data analysis, and problem-solving. This role leads the gathering of customer and business requirements needed to deliver meaningful value. The Business Analyst works closely with team members to translate key business requirements into digital solutions that support standardized business processes while also serving as a transformation leader supporting change management initiatives.

This role will support our Customer Project Process initiatives across North America, with significant involvement in go-lives in Mexico and regular collaboration with Spanish-speaking stakeholders. Professional fluency in Spanish is required to effectively support these partnerships. As a Senior Business Analyst supporting Customer Project Execution, you will be part of a high-performing team leading digital transformation within Schneider Electric’s North America Market (NAM).

The Customer Project Process (CPP) supports how Schneider Electric plans and executes complex, customized customer projects, including configure-to-order and engineer-to-order solutions. This role will help improve and standardize how these projects are managed, translating business needs into processes and digital capabilities that support more effective project execution.

Responsibilities

• Work in a cross-functional environment with various business groups, IT teams, and end users to identify, document, and communicate business processes and requirements.
• Take a leadership role in the SAFe/Agile development process to ensure the alignment, integration, and deployment of customer and business requirements.
• Collaborate with users and stakeholders to define and prioritize business requirements, ensuring alignment with Project Management Institute (PMI) standards and the Customer Project Process (CPP).
• Work with other team members to define requirements and validate digital solutions that align with business strategies, standards, and policies.
• Coordinate and lead user acceptance testing with business stakeholders and end users.
• Identify key business transformations affecting users.
• Champion transformation and drive adoption among end users while surfacing issues and concerns from the business community.
• Partner effectively with English-and Spanish-speaking stakeholders across North America, with significant involvement in go-live activities and business transformation initiatives in Mexico.
• Take accountability for delivering measurable business value.
• Prepare and present progress updates, risks, and recommendations to executive stakeholders and steering committees.
• Partner with the Change Management Organization and business stakeholders to define strategies that drive and champion transformation.

Qualifications

• Professional fluency in Spanish and English required, with the ability to effectively communicate and collaborate with business stakeholders in both languages.
• Commercial experience with a focus on Customer Project Management.
• Demonstrated success leading large, complex projects involving multiple business activities, third-party suppliers or contractors, and multiple regions, with measurable outcomes.
• Forward-thinking and innovative, with the ability to analyze and design business processes.
• Industry and product knowledge across relevant Schneider Electric domains, with a strong command of PMI terminology and CPP standards.
• Strong leadership and communication skills, with a track record of influencing stakeholders and facilitating decisions.
• Strong organizational skills and attention to detail, with the ability to translate business value into effective user stories and acceptance criteria.
• Demonstrated ability to think independently and take responsibility and ownership.
• Ability to work effectively both independently and as part of a team.
• Ability to work a flexible schedule based on business needs.
• A sense of urgency and the drive to meet individual and team goals and velocity expectations.
• Ability to collaborate across functional teams, quickly resolve impediments, and provide clarification.
• Experience with Secure Power, Digital Buildings, ASCO, Digital Power, or operations in Mexico is a plus.
• Experience with SAP, Salesforce, or other digital systems is a plus.

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: "We see you. We value you". It's more than just pay and benefits- it's a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this U.S. based position, the expected pay range is USD 101,600 - USD 152,400 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric is there when it matters most to you.

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

• Care for Yourself and Your Family.
• We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.
• Invest and Plan Your Future.
• We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.
• Grow Your Skills and Career.
• We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.
• Team Up in the Workplace.
• We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.
• Support Your Community.
• We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

If you believe this job posting is not compliant with applicable state pay transparency laws in the U.S., please notify the Company as soon as possible upon discovery by completing this form Job Posting Compliance Form.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.