Senior Business Analyst, Clinical Information System

Ntansa; New Brunswick; Hybrid; USD 90,000 - 120,000; Full time

Job summary

Ntansa is seeking a Senior Business Analyst to help consolidate New Brunswick's clinical information systems into a single CIS. You will not be a pure writer; your analysis will guide clinical and technical decisions, and you will lead workshops with clinicians and operational leads to elicit usable requirements.

Ideal candidates have 5+ years in healthcare or public sector BA, hands-on CIS experience, and certifications such as CBAP or PMI-PBA.

Qualifications

• A bachelor's degree in CS/Business/Health Informatics or equivalent.
• At least five years leading business analysis on large healthcare or public sector programs, including three years with clinical stakeholders.
• Hands-on experience with an enterprise Clinical Information System in acute or ambulatory care.
• Strong elicitation, facilitation, and written documentation skills.
• A professional certification such as CBAP, PMI-PBA, PMP, or CSM.
• Familiarity with New Brunswick health technology environment.
• Working proficiency in English and French; English is required.

Responsibilities

• Lead requirements gathering and gap analysis across the CIS build and its integration points.
• Run sessions with physicians, nurses, pharmacists, allied health staff, and operational leads.
• Carry steady-state responsibility for existing clinical applications: configuration changes, vendor readiness reviews, technical assessments, and support queue triage.
• Produce governance artifacts: cutover plans, readiness assessments, risk and issue logs, and briefing material for steering committees and executive leadership.

Skills

Requirements gathering

Gap analysis

Stakeholder facilitation

Clinical workflows

Documentation

CBAP/PMI-PBA/PMP/CSM

Education

Bachelor's degree in Computer Science, Business Administration, Health Informatics, or related discipline

Job description

Senior Business Analyst, Clinical Information System

United States of America

Contract

Contract position, two-year term

New Brunswick's hospitals currently run on separate information systems that were never built to talk to each other. We are consolidating them into a single provincial Clinical Information System, and the downstream applications, Lab, Pharmacy, Diagnostic Imaging, Registration, and the nursing unit systems, all have to move with it.

We are hiring a Senior Business Analyst to sit in the middle of that work. This is not a documentation role. You will be in the room when clinical and technical decisions get made, and your analysis is what those decisions rest on.

The work

You will lead requirements gathering and gap analysis across the CIS build and its integration points, working out where current-state workflows and future-state system capability do not line up, and what has to change on either side.

You will run sessions with physicians, nurses, pharmacists, allied health staff, and operational leads. Clinicians are busy and have seen system projects come and go. Getting usable requirements out of a 60-minute workshop with a group like that is most of the skill in this job.

You will also carry steady-state responsibility for existing clinical applications: configuration changes, vendor readiness reviews, technical assessments, and support queue triage. The current systems keep running while the new one gets built.

Alongside that, you will produce the artifacts governance needs to make decisions: cutover plans, readiness assessments, risk and issue logs, and briefing material for steering committees and executive leadership.

What you bring

A bachelor's degree in Computer Science, Business Administration, Health Informatics, or a related discipline, or equivalent working experience.

At least five years leading business analysis on large healthcare or public sector programs, including three years working directly with clinical stakeholders.

Hands‑on experience with an enterprise Clinical Information System in acute or ambulatory care, and a working understanding of how downstream clinical applications depend on it.

Strong elicitation, facilitation, and written documentation skills. You can take a messy two‑hour discussion and return a requirements set that people recognize as accurate.

A professional certification such as CBAP, PMI‑PBA, PMP, or CSM.

Assets

Familiarity with New Brunswick's health technology environment: Department of Health, Horizon, Vitalité, and Service New Brunswick.

Working proficiency in both English and French. English is required.

Terms

Contract engagement, two-year term, with the possibility of extension.

Remote, with travel to New Brunswick required at least twice per year.