Senior Business Analyst, Behavioral Health | SAFe-Driven

HTC Global Services; Utah; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Job summary

HTC Global Services is seeking a Senior Business Analyst – Behavioral Health (SAFe) to partner with clinical, operational, and IT teams at a Utah state psychiatric hospital. You will translate complex clinical and business needs into clear requirements and contribute to SAFe Agile delivery.

Responsibilities include eliciting requirements, creating BRDs and user stories, facilitating workshops, mapping processes, maintaining traceability, and supporting UAT with test scenarios.

Qualifications

• Minimum 5 years of requirements gathering in behavioral health or clinical care.
• Experience in SAFe environment.
• Proficiency with BRDs, user stories, process maps, and acceptance criteria.
• Experience leading stakeholder workshops.
• Proficient in Office 365, Visio, Jira, Confluence or equivalents.
• On-site work in Utah.

Responsibilities

• Gather, document, and validate requirements from clinical, administrative, and IT stakeholders.
• Translate requirements into user stories, BRDs, and acceptance criteria.
• Facilitate stakeholder workshops and requirement sessions.
• Analyze current-state processes to identify gaps and risks.
• Maintain traceability throughout the project lifecycle.
• Participate in SAFe ceremonies including PI Planning and backlog refinement.
• Collaborate with Product Owners and teams to refine priorities.
• Prepare business documentation and process maps.
• Support UAT by developing test scenarios and validating outcomes.

Skills

SAFe experience

Requirements elicitation

BRDs / user stories

Process mapping

Stakeholder workshops

Jira / Confluence / Visio / MS Office

On-site Utah

Education

Bachelor's degree in Business Administration, Health Administration, Information Systems, or related field

Tools

Jira

Confluence

Visio

Microsoft Office 365

Job description

HTC Global Services is seeking a Senior Business Analyst – Behavioral Health (SAFe) to partner with clinical, operational, and IT teams at a Utah state psychiatric hospital. You will translate complex clinical and business needs into clear requirements and contribute to SAFe Agile delivery.

Responsibilities include eliciting requirements, creating BRDs and user stories, facilitating workshops, mapping processes, maintaining traceability, and supporting UAT with test scenarios.