Senior Business Analyst at Freddie Mac Maryland

Comunidade Metodista; Maryland; On-site; USD 97,000 - 145,000; Full time

Job summary

Freddie Mac is recruiting for a Senior Business Management role on the Seller Engagement BTO team in McLean, VA. The role focuses on strategic prioritization and governance of external technology tools, collaborating with executive leadership and internal stakeholders to align technology investments with business priorities.

You will partner with leaders to refine strategic priorities, facilitate prioritization forums, govern workload, and develop dashboards to track progress and impact, while

Qualifications

• Bachelor's Degree or related academic/professional background.
• 5 years experience with growing accountability and portfolio tracking.
• Familiarity with mortgage origination, underwriting, delivery and servicing processes.
• Experience supporting governance planning processes with changes to internal/customer-facing processes.
• Leadership and executive level interaction with functional leaders.
• Proficiency in MS Office and collaboration tools.
• Experience with CX tools and CRM systems is a plus.

Responsibilities

• Partner with executive leadership to define strategic priorities for external technology tools and policy initiatives.
• Facilitate executive prioritization forums ensuring alignment with business goals.
• Drive governance and oversight of prioritization workflow and compliance with policy, risk management, and operational standards.
• Collaborate with internal teams to ensure coordinated execution of technology and policy initiatives.
• Identify dependencies, risks, and trade-offs to support executive decisions.
• Develop dashboards and reports to provide visibility into progress and impact.

Skills

MS Office

Teams

Executive communication

Governance

CRM tools

Education

Bachelor's Degree or related field

Tools

Medallia

Salesforce

Job description

At Freddie Mac our mission of Making Home Possible is what motivates us and its at the core of everything we do. Since our charter in 1970 we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.

Position Overview:

The Seller Engagement Business Technology and Optimization (BTO) team is seeking aBusiness Management Seniorto work onsite in McLean to drive the strategic prioritization and governance of initiatives related to our external technology tools and this role you will collaborate with executive leadership internal stakeholders customer-facing teams and project groups to align technology investments with business priorities.

Our Impact:

Single Family Seller Engagement is the hub for the rest of the organization that works internally to engage with external clients and partners to demonstrate and provide mutual value.

Your Impact:

You will advance our business by:

• Partnering closely with executive leadership to define refine and decide strategic priorities for external technology tools and policy initiatives.
• Facilitate executive prioritization forums ensuring transparent evaluation and alignment of initiatives to business goals.
• Drive governance and oversight of prioritization workflow and decisions ensuring compliance with policy risk management and operational standards.
• Collaborate with internal teams to ensure coordinated execution of technology and policy initiatives.
• Identify and communicate dependencies risks and trade-offs to support informed executive decision-making.
• Develop dashboards and report mechanisms to provide visibility into progress impact and alignment with strategic objectives.

Qualifications:

• Bachelors Degree or related academic/professional background. Degree in Business Administration Public Administration Governance and Information Systems a plus.
• 5 years experience with growing accountability working with leadership roles including portfolio tracking building or advocating business cases project review and prioritization impact assessments and reporting.
• Familiarity with mortgage origination underwriting delivery and servicing processes.
• Experience supporting establishing or running governance planning processes (roles managing changes to internal and customer-facing processes and systems a plus).
• Leadership and executive level interaction and partnership with functional/business unit leaders.
• Familiarity with different developmental life cycles and methodologies as well as business analysis and requirements is helpful.
• Highly proficient in common knowledge-worker tools (MS Office Teams).
• Experience with CX tools such as Medallia and CRM tools such as Salesforce is a plus!
• Excellent written and verbal communication skills with strong problem-solving and critical thinking skills.

Keys to Success in this Role:

• Strong organizational skills
• Self-motivated and eager and willing to learn
• Must have ability to produce deliverables with minimal direction
• Comfortable and able to make progress in an environment with changing priorities
• Ability to drive engagement and seek compromise across groups (humility sense of humor and enthusiasm very helpful)
• Proven growth mentality with effective listening skills and respect for others perspectives and contributions

We consider all applicants for all positions without regard to gender race color religion national origin age marital status veteran status sexual orientation gender identity/expression physical and mental disability pregnancy ethnicity genetic information or any other protected categories under applicable federal state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

A safe and secure environment is critical to Freddie Macs business. This includes employee commitment to our acceptable use policy applying a vigilance-first approach to work supporting regulatory mandates and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.

CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Time-type:Full time FLSA Status:Exempt

Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.

This position has an annualized market-based salary range of $97000 - $145000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position experience skill set internal pay equity and other relevant qualifications of the applicant.

Required Experience:

Senior IC