Senior Business Analyst – Agile, Jira & CRM Focus

V-Soft Consulting Group, Inc.; St. Louis (MO); Sur place; USD 85 000 - 110 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Competitive compensation

Résumé du poste

V-Soft Consulting is seeking a Business Analyst III for our client in St Louis, Missouri. The role requires a Bachelor's degree and 5+ years of IT/business analysis experience, including agile development and tools like Zephyr Scale, Jira, Confluence, and SharePoint.

You will partner with Product Owners and stakeholders to elicit and refine requirements, translate needs into functional specs, and support testing across customer-facing digital applications.

Qualifications

• Bachelor's degree in business, computer science, mathematics, or related field.
• 5+ years of experience working with IT-related systems or projects, including Business Analyst experience.
• 3+ years of experience in a customer-service-oriented and/or IT-related field.
• 3+ years of experience in agile software development.
• Hands on experience with Zephyr Scale, Jira, Confluence, SharePoint.

Responsabilités

• Partner with Product Owners and business stakeholders to elicit, analyze, document, and clarify business and functional requirements.
• Translate business and design needs into clear technical and functional requirements for delivery teams.
• Facilitate discovery sessions, requirements workshops, refinement discussions, and other working sessions with business and Digital stakeholders.
• Develop and maintain process flows, requirements documentation, user stories, acceptance criteria, and supporting artifacts required for product delivery.
• Analyze current-state business and system processes and help define improved future-state processes.
• Serve as a Business Analyst point of contact for an Agile product team, collaborating throughout planning, refinement, development, testing, and implementation.
• Identify requirements gaps, cross-system dependencies, risks, issues, and potential downstream impacts.
• Partner with QA and business stakeholders to validate that delivered solutions meet established business requirements.
• Support issue analysis and resolution during development, testing, deployment, and production support.
• Build strong working relationships across business, Digital, vendor, and technology teams.
• Identify opportunities to simplify processes, improve digital experiences, and deliver better customer and business outcomes.
• Develop, document, and maintain detailed manual test scripts and test cases based on business requirements, user stories, acceptance criteria, and functional specifications.
• Execute functional, regression, integration, end-to-end, and user acceptance testing support across customer-facing digital applications.

Connaissances

Analytical thinking

Requirements analysis

Facilitation

Communication

Prioritization

Formation

Bachelor's degree in business, computer science, mathematics, or related field

Outils

Zephyr Scale

Jira

Confluence

SharePoint

Description du poste

V-Soft Consulting is seeking a Business Analyst III for our client in St Louis, Missouri. The role requires a Bachelor's degree and 5+ years of IT/business analysis experience, including agile development and tools like Zephyr Scale, Jira, Confluence, and SharePoint.

You will partner with Product Owners and stakeholders to elicit and refine requirements, translate needs into functional specs, and support testing across customer-facing digital applications.