Senior Business Analyst

Brooksource; Washington; On-site; USD 105,000 - 145,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Health Savings Account (HSA)

Dependent Care FSA

401k with company match

Paid time off

Employee Assistance Program (EAP)

Job summary

The ideal candidate will facilitate stakeholder workshops, work within a formal governance structure, and have experience in workers' compensation or regulatory processes. Proficiency with PowerPoint, Excel, Word, Visio, and Teams is required.

Qualifications

• Document complex business processes and system interactions in large public-sector or insurance environments.
• Facilitate and validate process documentation directly with SMEs.
• Proficient with PowerPoint, Excel, Word, Visio and Teams.
• Experience with formal program governance, deliverable docs and structured reviews.
• Experience with workers' compensation, insurance claims, or regulatory processes is desirable.
• Experience documenting Interaction Models is a plus.

Responsibilities

• Document complex business processes and system interactions for modernization efforts.
• Facilitate stakeholder workshops and validate outputs with SMEs.
• Translate business requirements into actionable deliverables for technology and business teams.
• Collaborate with program leadership, SMEs, product owners, architects, and technical teams.
• Support modernization objectives within a large-scale program.

Skills

Process documentation

Stakeholder workshops

Requirements gathering

Communication

Tools

PowerPoint

Excel

Word

Visio

Teams

Job description

Our client is seeking multiple Senior Business Analysts to support a large-scale Workers' Compensation Systems Modernization Program. This multi-year initiative is focused on transforming and modernizing core business processes, system interactions, and technology platforms that support workers' compensation operations.

The ideal candidate will be a highly skilled business analyst with experience documenting complex business processes, facilitating stakeholder workshops, and translating business requirements into actionable deliverables for technology and business teams. This individual will work closely with program leadership, subject matter experts (SMEs), product owners, architects, and technical teams to support the successful delivery of modernization objectives.

Looking for Senior Level Business Analysts that have the following:

• Demonstrated experience documenting complex business processes and system interactions in a large public-sector or insurance environment of similar size and complexity to Washington State Department of Labor & Industries (L&I).
• Demonstrated experience facilitating and validating process documentation directly with subject matter experts (SMEs).
• Proficiency with Microsoft PowerPoint, Excel, Word, Visio and Teams.
• Experience working within a formal program governance structure, including deliverable expectation documents and structured review and acceptance cycles.
• Experience with workers' compensation, insurance claims, or regulatory business processes is desired but not required.
• Experience with documenting Interaction Models a huge plus.

Preferred skills:

• 7+ years' of experience
• Experience supporting Workers' Compensation, Insurance Claims, Disability Claims, Risk Management, or Regulatory Compliance programs.
• Previous experience on large-scale modernization, digital transformation, or legacy system replacement initiatives.
• Knowledge of Washington State government agencies or public sector operations.
• Experience documenting and facilitating Interaction Models across business and technical stakeholder groups.
• Familiarity with Agile, Waterfall, or hybrid project delivery methodologies.
• Experience supporting enterprise application implementations or systems integrations.

Applications will be accepted through September 13, 2026.

Disclaimer

Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.

We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.

Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer

The pay rate for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.