Senior Business Analyst

Ciklum; United States; Remote; USD 11,000 - 12,000; Full time

Job summary

Ciklum is hiring a Senior Business Analyst to join a cross-functional team in Poland, focusing on modernizing a nationwide government platform through digital transformation. You will collaborate with architects, data analysts, product owners, developers, and UX/UI designers to define and communicate requirements for agile delivery.

The role emphasizes documenting business, user, and system requirements, managing the lifecycle from planning to delivery, and supporting multiple agile delivery

Qualifications

• Advanced English verbal and written communication skills.
• 3+ years IT industry experience with international clients.
• SDLC understanding with at least 1 year Agile experience.
• Experience establishing BA processes from scratch (elicitation, modeling, change management).
• Expertise in managing requirements lifecycle (traceability, prioritization, documentation).
• Solid UML and BPMN modeling experience.

Responsibilities

• Analyze capability gaps and propose strategic improvements and tailored solutions.
• Define core business needs and stakeholder impact for projects.
• Collaborate with stakeholders and teams to build shared understanding of solutions.
• Tailor requirements communication to project specifics and stakeholder preferences.
• Facilitate high-stakes meetings and workshops to drive consensus.
• Govern scope by tracking changes and conflicts; ensure non-functional requirements and interfaces are defined.
• Prioritize requirements and manage backlog, including product scope management.
• Mentor other analysts and share knowledge across teams.
• Partner with Product Managers on product strategy to ensure long-term value.
• Evaluate and improve BA processes and propose optimizations.
• Maintain requirements lifecycle processes from inception to delivery.
• Oversee solution implementation and testing; ensure business acceptance.

Skills

English proficiency

Domain experience

SDLC knowledge

BA processes

Requirements lifecycle

UML/BPMN modeling

Product strategy

JIRA/Confluence

Analytical & digital trends

Tools

JIRA

Confluence

Job description

Salary range: B2B - 30-35/h + VAT

Ciklum is looking for a Senior Business Analyst to join our team full-time in Poland.We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:

As a Senior Business Analyst, become a part of a cross-functional development team engineering experiences of tomorrow. This initiative aims to modernize a nationwide government platform through comprehensive digital transformation. By leveraging advanced web portals, mobile applications, CRM systems, predictive analytics, and AI, we seek to enhance and streamline core services for government officials, the legal ecosystem, and citizens. Our primary focus is ensuring seamless integration, scalability, and adherence to rigorous performance and security standards. Ciklum will lead and support multiple products and work streams within this collaborative effort. This project offers a unique opportunity to thrive in a multicultural environment while contributing to high-impact government services. By applying business process reengineering (BPR) and innovative technologies, we aim to reshape public service delivery as part of a national-scale transformation.

Client - the largest professional services network in the world by revenue and number of professionals. Client provides audit, tax, consulting, enterprise risk and financial advisory services worldwide.

As a Senior Business Analyst, you are part of a cross-functional team that delivers browser capabilities from conception to operation. You will collaborate with architects, data analysts, digital analysts, product owners, software developers, technology leads and UX/UI designers to clearly define, document and communicate requirements that will enable implementation of new changes and enhancements to our digital platforms in an agile manner. Working alongside a varied set of technology and business stakeholders, you define and document new business, user, and system requirements, considering impacts to upstream/downstream services. You manage the requirement lifecycle from planning through to elicitation, testing, delivery, and business acceptance. You can provide business analysis to multiple agile delivery teams and work closely with the product owner and technology leads to prioritize and manage complex backlogs.

Responsibilities:

• Analyze capability gaps within the Customer’s organization and propose strategic improvement methods and tailored solution options
• Identify and define core business needs, ensuring a clear understanding of stakeholder impact and their strategic outlook on projects
• Collaborate proactively with Business Stakeholders, Project Managers, and teams to build a shared understanding of solutions
• Manage requirements communication by tailoring the approach to project specifics and stakeholder preferences
• Facilitate and moderate high-stakes meetings and workshops to drive consensus and decision-making
• Govern solution scope by proactively detecting, tracking, and resolving changes, conflicts, and requirements-related issues
• Prioritize requirements and manage their allocation while defining non-functional requirements, external interfaces, and constraints
• Mentor and develop other analysts upon request, fostering a culture of professional growth and excellence
• Organize knowledge-sharing sessions and contribute to the corporate knowledge base to elevate collective expertise
• Partner with Product Managers on product strategy definition to ensure long-term value delivery
• Evaluate and optimize business analysis processes, providing actionable proposals for continuous improvement
• Establish and maintain robust requirements lifecycle processes from inception to delivery
• Oversee solution implementation and conduct rigorous internal and external acceptance testing
• Champion customer satisfaction through continuous improvement and proactive feedback loops

Requirements:

• Communication Excellence: Advanced English verbal and written communication skills, with a proven ability to express complex ideas simply and structured for large audiences and top-tier management
• Domain Experience: 3+ years of IT industry experience, including extensive collaboration with international clients and defining solutions from initial concept through to production
• Methodology Mastery: Deep understanding of software development life cycles (SDLC) and at least 1 year of experience as a flexible Agile practitioner focused on value delivery
• BA Process Leadership: Comprehensive experience in establishing Business Analysis processes from scratch, including elicitation, decomposition, modeling, and change management
• Requirements Lifecycle Management: Expert-level knowledge in setting up and managing the requirements lifecycle, including traceability, prioritization, and documentation structure
• Technical Modeling: Solid experience in UML and BPMN modeling, with the ability to adjust the approach based on specific project contexts
• Product Strategy: Advanced knowledge of solution roadmap definition and expertise in managing product scope and backlogs to prevent scope creep
• Tool Proficiency: Mastery of requirements management tools (specifically JIRA and Confluence) and various prototyping software
• Analytical & Digital Trends: Strong