Senior Business Analyst

Viking Client Services, Inc.; Eden Prairie (MN); Hybrid; USD 105,000 - 130,000; Full time

Benefits offered by this job

401(k) matching

Disability insurance

Health insurance

Health savings account

Life insurance

Paid vacation time

Vision insurance

Opportunities for advancement

Job summary

Viking Client Services, LLC is seeking a Senior Business Analyst to support global initiatives and optimize payment processing. You will analyze requirements, design effective solutions, and collaborate with development teams to enhance .NET applications and SQL Server backends.

The role emphasizes SSRS/SSIS, Jira/Confluence usage, and strong documentation skills. A hybrid work arrangement and competitive compensation are offered.

Qualifications

• Bachelor’s degree in business or computer technology or equivalent years of practical experience.
• 5+ years in a quality assurance or business analyst role.
• Proficient with queries, stored procedures, and relational SQL Server structures.
• Experience with Jira, Confluence, and diagramming tools.
• Knowledge of SDLC methodologies (Agile/Scrum preferred).
• Excellent analytical, documentation, and communication skills.

Responsibilities

• Partner with stakeholders to gather, analyze, and translate requests into detailed business requirements, user stories, and acceptance criteria.
• Produce clear, detailed functional and technical specifications for the development team.
• Create comprehensive requirements and test conditions for QA, covering manual and automated testing.
• Create process flows, data models, and system diagrams using visual tools.
• Perform gap analysis and recommend improvements to payment workflows.
• Work with .NET developers, QA, DBAs, and product managers to align requirements and delivery.
• Support UAT by clarifying requirements, analyzing defects, and validating changes.
• Provide daily support for existing production .NET applications and payment APIs.

Skills

SQL Server

Requirements gathering

SDLC (Agile/Scrum)

Communication

Documentation

Education

Bachelor’s degree in business or computer technology

Tools

Jira

Confluence

SSIS

SSRS

Power BI

Azure DevOps

Job description

10050 Crosstown Circle, Suite 300
Eden Prairie, MN 55344

Viking Client Services, LLC

Senior Business Analyst

10050 Crosstown Cir #300
Eden Prairie, MN 55344

Salary: 105,000.00 - 130,000.00 USD / YEAR

We are looking for a talented Senior Business Analyst who will support our global initiatives.

As the Senior Business Analyst, you will analyze business requirements, design effective solutions, and collaborate closely with development teams to enhance and maintain .NET applications and APIs built on a SQL Server backend. The ideal candidate will bring knowledge of payment processing and work with SSRS reports, SSIS packages, while leveraging tools such as Jira, Confluence, and visual diagramming platforms to manage and document workflows.

Responsibilities

• Partner with stakeholders to gather, analyze, and translate requests into detailed business requirements user stories, and acceptance criteria.
• Produce clear, detailed functional and technical specifications tailored to the development team.
• Create comprehensive requirements and test conditions for the QA department, ensuring full coverage for manual and automated testing efforts.
• Create process flows, data models, and system diagrams using visual diagramming tools.
• Perform gap analysis and recommend process improvements to optimize payment workflows.
• Technical Collaboration
  • Work directly with .NET developers and architects, QA engineers, DBAs, and product managers to ensure alignment of requirements and delivery.
  • Participate in technical discussions around system design, integration considerations, and data flow mapping.
  • Support UAT by clarifying requirements, analyzing defects, and validating system changes.
  • Provide daily support for existing production .NET client and web applications and payment processing APIs

Reporting & Analytics

• Develop and manage SSIS packages for data transformation and reporting needs.
• SSRS (SQL Server Reporting Services) report writing or familiarity is a strong plus, including modifying or validating report outputs.
• Work with technical resources to ensure reporting requirements are accurately implemented.

Project Delivery

• Serve as the primary liaison between business stakeholders and technical teams throughout project lifecycles.
• Develop process flows, workflow diagrams, and system documentation.
• Utilize Jira for backlog management and sprint planning; maintain documentation in Confluence and Microsoft Loop.
• Track issues, risks, dependencies, and project status, communicating effectively across teams.

Qualifications

Education

• Bachelor’s degree in business or computer technology. In lieu of a degree you must have a comparable number of years of practical experience.

Experience

• 5 plus years working in a quality assurance or business analyst role

Primary Skills

• Proficient with queries stored procedures, and relational database structures in SQL Server.
• Experience in writing clear requirements for QA teams, including test scenarios and acceptance criteria.
• Experience gathering requirements for custom software development projects.
• Experience with Jira, Confluence, and diagramming tools
• Knowledge of SDLC methodologies (Agile/Scrum preferred).
• Excellent analytical, documentation, and communication skills.

Preferred Skills

• Strong experience with SSRS report creation or modification.
• Experience with Azure DevOps, Jira, or similar work management tools.
• Proficiency with SSIS package design and deployment
• Exposure to APIs, system integrations, or enterprise architecture.
• Familiarity with reporting/BI tools such as Power BI or SSRS

Physical Demands

• Regularly required to sit and work at a computer station, reach with hands and arms and talk or hear.
• Occasionally required to stand, walk and stoop, kneel, crouch, or crawl.
• Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Job Type: Full-time

Work location: Hybrid

Salary: $105,000-$130,000 a year

• 401(k) matching
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid vacation time
• Vision insurance
• Opportunities for advancement

Equal Opportunity Employer, including disabled and veterans.