Senior Business Analyst

mks2technologies; City of Albany (NY); Sur place; USD 110 000 - 150 000; Plein temps

Résumé du poste

MKS2 Technologies, LLC seeks a Senior Application Development Business Analyst to define and analyze requirements for NYS OH platform enhancements, mentoring junior analysts, and ensuring compliant, scalable solutions.

You will lead cross-functional workshops, validate use cases and data mappings, and drive clarity across stakeholders in a multi-tier architecture. Strong experience in healthcare/health exchange is a plus.

Qualifications

• 6+ years of experience as a Business Analyst in large-scale environments.
• Proven experience developing comprehensive functional requirements, business rules, and detailed use cases.
• Strong understanding of requirements engineering within Agile frameworks (user stories, acceptance criteria, grooming, traceability).

Responsabilités

• Lead the elicitation, documentation, and validation of business rules, functional requirements, and non-functional requirements for complex enhancements or multi-system initiatives.
• Facilitate requirements workshops, stakeholder interviews, and design walkthroughs to drive clarity and consensus.
• Independently develop detailed use cases, process flows, data mapping, acceptance criteria, and impact analyses.
• Ensure requirement completeness, traceability, and alignment with program objectives, regulatory needs, and system constraints.
• Serve as a key liaison between business stakeholders, technical design teams, development teams, QA, and operations.
• Communicate complex system behaviors, technical impacts, and policy interpretations in a clear, structured manner.
• Support solution design discussions by providing business insights, system context, and analysis of downstream impacts.
• Lead cross-team requirement clarification sessions and resolve requirement ambiguities proactively.
• Conduct end to end business impact assessments for policy changes, defect fixes, and system enhancements.
• Partner with QA to validate test coverage, review test scenarios, and ensure alignment with business requirements.
• Support user acceptance testing (UAT) by clarifying requirements, resolving issues, and confirming system behavior.
• Analyze production issues to determine whether defects stem from requirement gaps, design errors, or process issues.
• Develop deep expertise in NYSOH eligibility rules, enrollment processes, notices, and regulatory constraints.
• Conduct root cause analyses for complex system issues and lead business-side remediation planning.
• Identify opportunities to streamline processes, improve requirement quality, and strengthen cross-team workflows.
• Use approved AI tools to support requirement analysis, scenario modeling, impact detection, and documentation refinement-validating results to ensure accuracy and compliance.
• Provide guidance and coaching to junior and mid level analysts on requirements practices, analysis techniques, and NYSOH domain knowledge.
• Review and provide feedback on requirement documents created by other analysts.
• Support onboarding of new team members by sharing system knowledge, tools, and methodologies.

Connaissances

Requirements elicitation

Use case development

Data mapping

Process modeling

Stakeholder communication

Formation

Bachelor's degree

Outils

AI tools

Description du poste

MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. Our commitment to excellence and our "Mission First" orientation has resulted in steady growth and an expanding client base across government agencies. We have employees nationwide and for the past three consecutive years were named one of the fastest growing Veteran-owned companies in the nation. Please take a moment to browse through our website and learn more about what it means to serve with MKS2.

Position Summary

The work you'll do will be impactful to the mission of our NYS customer. You will play a crucial role as you join our team in partnership with New York State of Health (NYSoH) to provide comprehensive health coverage to more than 7.0 million New Yorkers through its Health Benefit Exchange (HBE).

The Senior Application Development Business Analyst plays a critical role in defining, analyzing, and validating business and system requirements for the NY State of Health (NYSOH) platform. As a senior member of GDIT's Business Solutions team, this role leads requirement gathering efforts for complex enhancements, collaborates with technical and business stakeholders, and ensures the delivery of accurate, scalable, and compliant solutions within a multi tier, service oriented architecture. The Senior BA mentors' junior analysts, drives clarity across cross functional teams, and serves as a subject matter expert on NYSOH business processes, eligibility rules, and system behavior.

Essential Duties and Responsibilities

Strategic Requirements Leadership

• Lead the elicitation, documentation, and validation of business rules, functional requirements, and non functional requirements for complex enhancements or multi system initiatives.
• Facilitate requirements workshops, stakeholder interviews, and design walkthroughs to drive clarity and consensus.
• Independently develop detailed use cases, process flows, data mapping, acceptance criteria, and impact analyses.
• Ensure requirement completeness, traceability, and alignment with program objectives, regulatory needs, and system constraints.

Cross Functional Collaboration

• Serve as a key liaison between business stakeholders, technical design teams, development teams, QA, and operations.
• Communicate complex system behaviors, technical impacts, and policy interpretations in a clear, structured manner.
• Support solution design discussions by providing business insights, system context, and analysis of downstream impacts.
• Lead cross team requirement clarification sessions and resolve requirement ambiguities proactively.

Solution Support, Testing, & Quality Assurance

• Conduct end to end business impact assessments for policy changes, defect fixes, and system enhancements.
• Partner with QA to validate test coverage, review test scenarios, and ensure alignment with business requirements.
• Support user acceptance testing (UAT) by clarifying requirements, resolving issues, and confirming system behavior.
• Analyze production issues to determine whether defects stem from requirement gaps, design errors, or process issues.

Advanced Analysis & Process Improvement

• Develop deep expertise in NYSOH eligibility rules, enrollment processes, notices, and regulatory constraints.
• Conduct root cause analyses for complex system issues and lead business-side remediation planning.
• Identify opportunities to streamline processes, improve requirement quality, and strengthen cross-team workflows.
• Use approved AI tools to support requirement analysis, scenario modeling, impact detection, and documentation refinement-validating results to ensure accuracy and compliance.

Leadership & Mentorship

• Provide guidance and coaching to junior and mid level analysts on requirements practices, analysis techniques, and NYSOH domain knowledge.
• Review and provide feedback on requirement documents created by other analysts.
• Support onboarding of new team members by sharing system knowledge, tools, and methodologies.

Qualifications

Education

• Bachelor's degree in a relevant technical, analytical, policy, or business field, OR an equivalent combination of education and experience.

Required Experience

• 6+ years of experience as a Business Analyst in application development or large scale enterprise environments.
• Proven experience developing comprehensive functional requirements, business rules, and detailed use cases.
• Strong understanding of requirements engineering within Agile frameworks (user stories, acceptance criteria, grooming, traceability).

Preferred Experience

• 2+ year of Healthcare, Medicaid, and/or Health Exchange Industry experience
• In depth experience with ACA eligibility, enrollment, or notices.
• Experience in healthcare, Medicaid, or Health Exchange environm