Senior Business Analyst

Harvard University, Faculty of Arts & Sciences; Cambridge (MA); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

Retirement plan benefits

Tuition assistance & reimbursement

Professional development opportunities

Job summary

Harvard University, a leading research institution, seeks a Senior Registrar operations and analytics professional to oversee enrolment services, academic planning, technology implementations, and policy development. The role requires coordinating with IT, College, and graduate programs to drive process reinvention and robust data governance.

The candidate will lead training for new staff, guide data reporting, and support system enhancements with a focus on accuracy and compliance.

Qualifications

• Bachelor’s or higher degree in a related field with strong analytical focus.
• Experience using data for decision-making, reporting, and analysis.
• Experience with student information systems and data governance.
• Strong communication and leadership skills.

Responsibilities

• Lead registrar operations including enrolment services, academic planning, and policy development.
• Act as a liaison to IT and other units; drive process reinvention and data reporting.
• Lead complex user acceptance testing and training for new systems.
• Support Academic Planning with reporting and data governance practices.

Education

Bachelor’s degree in statistics, business analytics, computer science, information technology or related field

Master's degree in statistics, business analytics, computer science, information technology, higher education administration or related field

7+ years of post-secondary work experience with 3 to 5 years in business analysis or registrar or other higher education unit

Tools

PeopleSoft Campus Solutions

Job description

Company Description

By working at Harvard University, you join a vibrant community thatadvances Harvard's world-changing mission in meaningful ways,inspires innovation and collaboration, and builds skills andexpertise. We are dedicated to creating a diverse and welcomingenvironment where everyone can thrive.

Why join the Harvard Faculty of Arts and Sciences?

The Faculty of Arts and Sciences (FAS) is the historic heart ofHarvard University. It is the home of Harvard’s undergraduateprogram (Harvard College, founded in 1636) as well as all ofHarvard’s Ph.D. programs (the Harvard Kenneth C. Griffin GraduateSchool of Arts and Sciences, founded in 1872), Harvard Athleticsand the Division of Continuing Education. The 40 academicdepartments and 30+ centers of the FAS support a communityunparalleled in its academic excellence across the broadest rangeof liberal arts and sciences disciplines. Together, the FAS seeksto foster an environment of ambition, curiosity and sharedcommitment to knowledge and truth that elicits excellence from allmembers of our community and prepares the next generation ofleaders through a transformative educational experience.

Job Description

Job Summary:

Lead registrar operations including enrolmentservices, academic planning, technology solutions implementation,and policy development.

Job-Specific Responsibilities:

• Act as a key business process and student systems liaison toour constituents including Harvard University InformationTechnology (HUIT), Harvard College, and the Griffin Graduate Schoolof Arts and Science (GSAS); guide and prioritize reinvention ofexisting processes across all sub-units in the FAS Registrar'sOffice including Academic Planning, Enrollment Services, andInformation & Records Management In collaboration with the Registrar leadership team, contribute tothe unit's overall strategic plan; propose robust solutions to FAScomplex business needs; Serve as point of escalation for review of data requests related tostudent records and course information; conduct data reporting andanalysis across registrar portfolios; develop expertise regardingsecurity roles and access to student informationsystems;
• provide support for EMS room reservation system
• Serve as primary facilitator of critical training for newemployees and advise Business Analysts (BA) in the Registrar'sOffice on data governance best practices across teams; conductcollaborative Registrar Business Analyst peer group meetings andsupport mentorship opportunities

• Lead complex user acceptance testing efforts for the studentinformation system and other processes. Ensure that documentation,configuration, and testing of enhancements and fixes meetestablished deadlines.

• Act as dedicated Business Analyst for Academic Planning unitneeds regarding reporting, process reinvention, student informationsystems training

Working Conditions:

• Work is performed in an office setting

Qualifications

Basic Qualifications:

• Bachelor’s degree or equivalent work experience required
• Minimum of 7 years’ relevant work experience

Additional Qualifications and Skills:

• Bachelor’s degree in statistics, business analytics, computerscience, information technology or related field
• Master's degree in statistics, business analytics, computerscience, information technology, higher education administration orrelated field
• 7+ years of post-secondary work experience with 3 to 5 years inbusiness analysis, project management, registrar or other highereducation unit;
• Experience using data for decision-making, reporting, andanalysis
• Experience using Peoplesoft Campus Solutions and its variousmodules and tools, and/or other student information systems
• Strong communication skills
• Demonstrated team performance and leadership skills, servicemindset approach, and the ability to act as a trusted advisor

Certificates and Licenses:

Completion of Harvard IT Academy specified foundational courses (orexternal equivalent) preferred

Additional Information

• Standard Hours/Schedule: 35 hours per week
• Visa Sponsorship Information: Harvard University isunable to provide visa sponsorship for this position
• Pre-Employment Screening: Identity, Education

Work Format Details

This position has been determined by school or unit leaders thatsome of the duties and responsibilities can be effectivelyperformed at a non-Harvard location. The work schedule and locationwill be set by the department at its discretion and based uponoperational needs. When not working at a Harvard orHarvard-designated location, employees in hybrid positions mustwork in a Harvard registered state in compliance with theUniversity’s Policy on Employment Outside of Massachusetts .Additional details will be discussed during the interview process.Certain visa types and funding sources may limit work location.Individuals must meet work location sponsorship requirements priorto employment.

Salary Grade and Ranges

This position is salary grade level 058. Please visit Harvard's Salary Ranges to view thecorresponding salary range and related information.

Benefits

Harvard offers a comprehensive benefits package that is designed tosupport a healthy work-life balance and your physical, mental andfinancial wellbeing. Because here, you are what matters. Ourbenefits include, but are not limited to:

• Generous paid time off including parental leave
• Medical, dental, and vision health insurance coverage startingon day one
• Retirement plans with university contributions
• Wellbeing and mental health resources
• Support for families and caregivers
• Professional development opportunities including tuitionassistance and reimbursement
• Commuter benefits, discounts and campus perks

Learn more about these and additional benefits on our Benefits & WellbeingPage .

EEO/Non-Discrimination Commitment Statement

Harvard University is committed to equal opportunity and non-discrimination . We seek talentfrom all parts of society and the world, and we strive to ensureeveryone at Harvard thrives. Our differences help our communityadvance Harvard's academic purposes.

Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on thebasis of race, ethnicity, color, national origin, sex, sexualorientation, gender identity, veteran status, religion, disability,or any other characteristic protected by law or identified in theuniversity's non-discrimination policy . Harvard's equal employment opportunity policy and non-discrimination policy help allcommunity members participate fully in work and campus life freefrom harassment and discrimination.