Senior Business Analyst

Exela Technologies; Boston (MA); On-site; USD 102,000 - 140,000; Full time

Job summary

A leading company in business process automation seeks a Business Analyst to support commercial operations. This role requires expertise in analyzing data and collaborating with cross-functional teams to drive insights and strategic recommendations. Candidates should have significant experience in Commercial Analytics, strong communication skills, and proficiency in tools such as Jira and Power BI. Excellent benefits and a supportive environment for professional growth are offered.

Benefits

Comprehensive health and wellness plans

401(k)-retirement savings plan

Paid time off

Commuter benefits

Qualifications

• 9+ years of experience as a Business Analyst.
• Ability to manage own workload with minimal direction.
• Strong functional knowledge and experience in Commercial Analytics.

Responsibilities

• Analyze commercial data sources and translate insights into strategic recommendations.
• Act as a liaison between business stakeholders and technical teams.
• Conduct stakeholder workshops and user acceptance testing to ensure system adoption.

Skills

Commercial Analytics

Verbal and written communication

Data analysis

Stakeholder management

Agile methodology

Education

Bachelor’s degree in computer science or engineering

Master’s degree

Tools

Jira

Power BI

Snowflake

Oracle DB

Job description

Direct message the job poster from Exela Technologies

Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune 100. With foundational technologies spanning information management, workflow automation, and integrated communications, Exela's software and services include multi-industry department solution suites addressing finance & accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors. - Through cloud-enabled platforms, built on a configurable stack of automation modules, and 17,500+ employees operating in 23 countries, Exela rapidly deploys integrated technology and operations as an end-to-end digital journey partner.

We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; and commuter benefits. In addition, supplemental income protection including short term insurance coverage is available. We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services.

Military Hiring:

Exela seeks job applicants from all walks of life and backgrounds including, but not limited to, those who are transitioning military members, veterans, reservists, National Guard members, military spouses and their family members. Individuals will be considered no matter their military rank or specialty.

Key Result Areas and Activities:

• Domain Expertise
• Bring deep understanding of pharmaceutical commercial operations including sales performance, market access, medical affairs, digital engagement etc.
• Analyze commercial data sources and translate insights into strategic recommendations.
• Contribute to product launch readiness by defining data and reporting requirements aligned with brand and market strategy.
• Requirements
• Act as a liaison between business stakeholders (Sales, Marketing, Market Access, etc.) and technical teams.
• Translate business goals into functional requirements and/or user stories
• Define and document business requirements (BRDs, user stories)
• Define acceptance criteria for each user story and ensure all intake requirements are met
• Work with business stakeholders to prioritize backlog enhancements based on business value, effort and need by date.
• Conduct stakeholder workshops, user acceptance testing (UAT), and change management to ensure adoption of new systems or enhancements.
• Facilitate requirement refinement sessions with data architects, reporting team, SME, and data owners.
• Cross Functional Collaboration between multiple stakeholders like data teams, reporting teams, business, and data owners as required
• Stakeholder Management
• Build strong working relationships with business leaders and cross-functional teams.
• Provide clear and proactive communication of requirements, timelines, and risks.
• Serve as a trusted advisor to stakeholders by offering industry best practices and process improvement recommendations.
• Help grow customer networking beyond the day to day work. Identify and pitch new opportunities for growth

Work and Technical Experience:

• Strong functional knowledge and experience in Commercial Analytics in areas like Market Access, Digital Engagement, Market Affairs, Patient Services, Drug Launches etc.
• Excellent verbal and written communication skills
• Ability to collaborate with business product owners and users to understand data and analytics requirements for Commercial business areas
• Strong understanding of agile methodology and ability to convert business requirements into implementation ready Epics and user stories
• Well versed with using Jira
• Hands on knowledge with data querying, data analysis, data mining, reporting and analytics will be a plus
• Familiarity with Tools like Power BI, Snowflake, Oracle DB will be a plus
• Willing to work in US EST time zone (half day or more overlap will be preferred)

Must Have

• Strong functional knowledge and experience in Commercial Analytics in areas like Market Access, Digital Engagement, Market Affairs, Patient Services, Drug Launches etc.
• Demonstrated ability to interpret business requirements and convert them into functional specifications
• Able to manage own workload with minimal direction
• Excellent presentation and communication skills and ability to clearly and succinctly express ideas

Qualifications:

• Bachelor’s degree in computer science, engineering, or related field (Master’s degree is a plus)
• Demonstrated continued learning through one or more technical certifications or related methods
• 9+ years of experience as Business Analyst

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Analyst

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