Sr. Business Analyst - Remote

GuidePoint Security; Great Falls Crossing (VA); Remote; USD 80,000 - 110,000; Full time

Job summary

GuidePoint Security is seeking an experienced Business Analyst to join their team. This role involves analyzing business data to drive decisions and improve processes within the organization. The ideal candidate will have strong analytical and communication skills, with a focus on delivering exceptional customer service. Responsibilities include mentoring junior analysts and collaborating with stakeholders to implement effective solutions in a remote work environment.

Benefits

Group Medical Insurance options

Flexible Time Off (FTO) program

Healthy mobile phone and home internet allowance

Pet Benefit Option

Qualifications

• Minimum of 5 years of experience as a Business Analyst.
• Advanced proficiency in business analysis tools and methodologies.
• Demonstrated expertise in analyzing complex business processes.

Responsibilities

• Serve as a liaison between business users and technical teams.
• Analyze and document business processes to identify improvements.
• Deliver outstanding customer service to the user base.

Skills

Analytical skills

Communication

Problem-solving

Education

Bachelor’s degree in Business Administration, Finance, Information Technology or related field

Tools

JIRA

Confluence

Lucidchart

Job description

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation’s top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk.

At GuidePoint Security, Business Analysts work at the forefront of Information Technology and Information Security, pivotal in deciphering, analyzing, and interpreting business data to drive informed decision-making and strategic initiatives. This role demands strong analytical prowess, astute business acumen, and effective collaboration with stakeholders across the organization. The ideal candidate will possess a deep understanding of business processes and an ability to communicate complex concepts clearly to diverse audiences. Your analytical skills will be key in uncovering opportunities for process improvements and efficiencies that drive value within the organization. You will also mentor junior analysts, providing guidance and support to help enhance their skills and knowledge. This position offers significant opportunities for professional growth and development within a collaborative and innovative work environment, where your insights and contributions will be valued.

Roles and Responsibilities:

• Demonstrate exceptional interpersonal, verbal, and written communication skills to effectively engage with stakeholders at all levels.
• Build and nurture strong relationships with key stakeholders across diverse business units to facilitate collaboration and alignment.
• Deliver outstanding customer service to GuidePoint Security’s user base, ensuring prompt and effective resolution of their needs.
• Serve as a liaison between business users and technical teams, thoroughly documenting and translating business requirements into actionable solutions.
• Analyze and document business processes, identify gaps and inefficiencies, and drive process improvements that enhance scalability, reliability, and simplicity.
• Apply deep knowledge of business operations to support issue resolution and contribute to technical redesign initiatives.
• Elicit, document, and refine both business and non-functional requirements to clearly articulate stakeholder objectives.
• Embrace and support organizational change through continuous learning, adaptability, and proactive communication.
• Demonstrate a willingness to learn new concepts and technologies and share knowledge with or train other IT team members as needed.
• Communicate project progress, challenges, and issues to management in a clear, consistent, and timely manner.
• Work independently and collaboratively across multiple projects in a dynamic, remote work environment.
• Contribute to a culture that encourages innovation, creative problem-solving, and a commitment to excellence in delivering application solutions to the business.
• Perform other duties as assigned.

Required Experience:

• Bachelor’s degree in Business Administration, Finance, Information Technology, or a related field, or equivalent professional experience.
• Minimum of 5 years of progressive experience as a Business Analyst or in a comparable role, with at least 2 years in a senior or lead capacity.
• Advanced proficiency in business analysis tools and methodologies, including process mapping, use case development, requirements elicitation, and documentation.
• Demonstrated expertise in analyzing complex business processes, identifying improvement opportunities, and implementing scalable solutions.
• Exceptional analytical and problem-solving skills, with a proven ability to think both critically and strategically.
• Outstanding communication and interpersonal skills, with the ability to effectively engage, influence, and collaborate with stakeholders at all organizational levels.
• Proven track record of successfully managing multiple projects, prioritizing tasks, and delivering results within established timelines.
• Broad understanding of key business functions, including Sales, Quoting, Order Management, Project Management and Costing, Service Delivery, and Finance (GL, AP, AR, and Reporting).
• Experience translating business needs into functional requirements and effectively communicating changes across technical and non-technical audiences.
• Proficiency with business analysis and collaboration tools such as JIRA, Confluence, and diagramming applications (e.g., Lucidchart).
• Demonstrated ability to mentor and train junior analysts, fostering a culture of best practices and continuous improvement in business analysis.

Travel Requirements:

• Approximately 10% out-of-town travel to regional offices and/or data centers
• Work remotely or at the regional office when not traveling

Physical Requirements:

• Sedentary work
• Substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day
• Required to have close visual acuity to view computer terminal and/or extensive reading for a minimum of 8 hours a day
• If you have additional physical requirements/changes, please discuss with HR first

We use Greenhouse Software as our applicant tracking system and Zoom Scheduler for HR screen request scheduling. At times, your email may block our communication with you. Please be sure to check your SPAM folder so that you don't miss updates on your application.

Why GuidePoint?

GuidePoint Security is a rapidly growing, profitable, privately-held value added reseller that focuses exclusively on Information Security. Since its inception in 2011, GuidePoint has grown to over 1000 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 4,200 customers.

Firmly-defined core values drive all aspects of the business, which have been paramount to the company’s success and establishment of an enjoyable workplace atmosphere. At GuidePoint, your colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity.

This is a unique and rare opportunity to grow your career along with one of the fastest growing companies in the nation.

Some added perks….

• Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
• Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family) and GPS will contribute in one lump sum: ($500 per EE annually / $1000 per family annually (includes spouse/children/family options)
• Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
• 12 corporate holidays and a Flexible Time Off (FTO) program
• Healthy mobile phone and home internet allowance
• Eligibility for retirement plan after 2 months at open enrollment
• Pet Benefit Option