Senior Business Analyst

Sonic Healthcare USA Inc.; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Sonic Healthcare USA, Inc in Austin, TX is seeking a Senior Business Analyst – AP LIS Implementation to lead complex Anatomic Pathology LIS projects, including requirements analysis, testing coordination, cutover readiness, go-live support, and post-implementation stabilization across accessioning, histology, cytology, and digital pathology workflows.

The role coordinates across clinical and IT teams, provides escalation support for migration issues, and ensures compliance with change control

Qualifications

• Bachelor’s degree in Information Technology or related field preferred.
• Experience in a medical laboratory with understanding of clinical and anatomical pathology terminology.
• Excellent problem solver with a focus on team success.
• Excellent communication skills with ability to work cross-functionally across multiple teams.

Responsibilities

• Independently manage complex implementation tasks and readiness.
• Act as an advanced implementation resource for workflow and application issues during project and hypercare phases.
• Coordinate across operational and technical teams to ensure milestones and dependencies are addressed.
• Provide informal coaching to Systems Analyst I and II team members.

Skills

SQL queries

Cross-functional collaboration

Education

Bachelor’s degree in Information Technology or related field

Tools

SDLC

Job description

Job Functions, Duties, Responsibilities and Position Qualifications:

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Position Summary

The Senior Business Analyst – AP LIS Implementation independently delivers complex Anatomic Pathology (AP) LIS implementation, enhancement, and optimization activities. This role supports requirements analysis, workflow validation, testing coordination, defect remediation, cutover readiness, go-live support, and post-implementation stabilization across accessioning, grossing, histology, microtomy, IHC/special stains, cytology, molecular/AP ancillary workflows, pathology reporting, case tracking, and digital pathology coordination where applicable. The Senior Systems Analyst coordinates across technical and operational teams and acts as an advanced escalation resource for complex implementation and production transition issues.

Key Responsibilities

• Independently manage complex implementation tasks, requirements analysis, testing coordination, defect remediation, and readiness
• Act as an advanced implementation resource for complex workflow and application issues during project and hypercare phases.
• Coordinate across operational and technical teams to ensure implementation milestones and dependencies are addressed.
• Provide informal coaching to Systems Analyst I and II team members.
• Support LIS implementation, enhancement, upgrade, optimization, and deployment activities.
• Analyze and document workflow needs across accessioning, grossing, histology, microtomy, IHC/special stains, cytology, molecular/AP ancillary workflows, pathology reporting, case tracking, and digital pathology coordination where applicable.
• Coordinate with LIS Configuration & Build for configuration readiness, standards alignment, and controlled delivery of required build components.
• Support testing, validation coordination, defect triage, issue tracking, cutover readiness, go-live execution, hypercare, and stabilization activities.
• Coordinate with Integration, Infrastructure, Middleware, vendors, laboratory operations, billing, QA/compliance, and other stakeholders as needed.
• Investigate complex implementation or transition-to-support issues and ensure appropriate escalation and resolution tracking.
• Maintain implementation documentation, workflow notes, test evidence, action logs, risks, decisions, and knowledge transfer materials.
• Follow change control, validation, compliance, privacy, and documentation standards.

Qualifications & Requirements

Education:

• Bachelor’s degree in Information Technology or related field preferred.

Experience:

• Experience in a medical laboratory, with a basic understanding of clinical and anatomical pathology terminology
• Excellent problem solver, with a focus on team success
• Excellent communication skills with ability to work cross-functionally across multiple teams

Skills:

• Create SQL queries from database tables
• Knowledge of software development life cycle (SDLC)
• Ability to travel up to 40%

Scheduled Weekly Hours:

40

Work Shift:

Job Category:

Information Technology

Company:

Sonic Healthcare USA, Inc

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.