Senior Business Analyst

Gallagher; Atlanta (GA); Remote; USD 132,000 - 192,000; Full time

Job summary

An established industry player is seeking a Senior Business Analyst to bridge the gap between business users and the application development team. In this pivotal role, you will define and test tech solutions, support process improvements, and ensure systems meet business needs. You'll engage in data audits and user support, especially during annual renewals. This role offers the chance to impact lives positively by helping clients build thriving workplaces. Join a forward-thinking company that values inclusion and diversity, and offers a range of competitive benefits and career growth opportunities.

Benefits

Medical/dental/vision plans

Life and accident insurance

401(K) and Roth options

Tax-advantaged accounts (HSA, FSA)

Educational expense reimbursement

Paid parental leave

Digital mental health services

Flexible work hours

Training programs

Charitable matching gift program

Qualifications

• 8-12 years of relevant experience in business analysis.
• Experience in process documentation and application development.

Responsibilities

• Act as a liaison between user groups and the application development team.
• Conduct testing of development outputs to ensure specifications are met.

Skills

Process documentation

Application development specifications

Testing applications

SOP documentation

Microsoft Excel

Microsoft Office Suite

SQL

Agile methodology

Education

Bachelor's degree or equivalent experience

Tools

SQL Server Management Studio

Azure DevOps

Job description

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Introduction

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

We’re looking for a Senior Business Analyst to serve as the bridge between business users and our application development team. This role will define and test tech solutions, support process improvements, and ensure systems meet business needs. You’ll also assist with data audits, user support, and operational readiness, especially during annual renewals.

How You'll Make An Impact

Application Development

• Act as a liaison between user groups and the application development team.
• Collaborate with users to refine processes and develop programming specifications for creating or modifying technology applications that support the business.
• Conduct testing of development team outputs to ensure code meets specifications, performs the intended business functions, and properly handles exceptions.
• Develop and maintain Standard Operating Procedures (SOPs) and deliver training on new or existing technology applications.
  
  

Operations Support

• Provide technology support through ongoing testing and data audits, with a primary focus on preparation for and execution during the annual renewal process.
• Respond to client and user inquiries related to benefits data.
  
  

About You

• 8-12 years of relevant experience
• Process documentation and development
• Writing application development specifications
• Testing modifications to existing or new applications
• SOP documentation
• Microsoft Excel
• Microsoft Office Suite
• Must be comfortable working in a fully remote environment, including:
• Communicating effectively through remote channels
• Using remote collaboration tools
• Engaging in virtual team interaction and development
  

Preferred:

• SQL / SQL Server Management Studio
• Experience with benefits administration or benefits underwriting
• Familiarity with software development project tools (e.g., Azure DevOps)
• Understanding of Agile methodology
  
  

Compensation And Benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
  
  

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...
  
  

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements and Pay Disclosure Statement

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Research, Analyst, and Information Technology

• Industries

  Insurance

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