Senior Building Automation Service Lead

Siemens; Florida; On-site; USD 60,000 - 95,000; Full time

Job summary

Siemens is hiring a Lead Service Specialist in Miramar, FL to support our building automation systems. The role includes on-site service, project work, and occasional after-hours calls, with a focus on energy efficiency and customer satisfaction.

You will lead and mentor technicians, coordinate with internal teams, and ensure safety and quality standards are met while documenting all services performed.

Qualifications

• Experience with building automation systems is preferred.
• Ability to lead and mentor service technicians.
• Strong customer service and communication skills.

Responsibilities

• Execute service operations strategies for building automation systems.
• Coordinate with internal service teams and digital service center.
• Respond to on-call service calls and perform repairs as directed.
• Maintain documentation, reports, and preventive maintenance schedules.
• Develop relationships with customer personnel and identify upgrade opportunities.
• Mentor junior technicians and support pricing of repairs and upgrades.

Skills

Customer service

Team leadership

Communication

Relationship building

Job description

Siemens is hiring a Lead Service Specialist in Miramar, FL to support our building automation systems. The role includes on-site service, project work, and occasional after-hours calls, with a focus on energy efficiency and customer satisfaction.

You will lead and mentor technicians, coordinate with internal teams, and ensure safety and quality standards are met while documenting all services performed.