Senior Brand Operations & Enablement Lead

Dow Jones & Co.; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Dow Jones & Co. is seeking a senior operations professional to strengthen Brand's operating model and enable cross-functional collaboration across marketing, product and sales.

You will help design and implement scalable processes, governance, and engagement models to streamline Brand workflows and outputs. In this role you will partner with Ops leadership to translate business needs into practical, repeatable operating models, drive continuous improvement, and lead strategic initiatives that

Qualifications

• 10+ years in creative operations, production operations, or related function at senior manager level.
• Experience leading cross-functional initiatives with senior stakeholders to drive change.
• Ability to design and optimize operating models, workflows, and processes.

Responsibilities

• Partner with business units to understand needs and opportunities to improve Brand engagement.
• Define how and when teams engage Brand and the types of support provided.
• Develop RACI, decision rights, engagement models and governance.
• Create roadshows, playbooks, onboarding and enablement for Brand teams.
• Build and maintain a clear view of Brand capabilities, services and outputs.
• Identify capability gaps and translate insights into future process improvements.
• Map current-state workflows and design improved future-state processes.
• Identify friction and gaps across the creative lifecycle and implement improvements.
• Coordinate pilots, onboarding and adoption of new tools and features.
• Track adoption and measure whether operating-model changes improve clarity and speed.

Skills

Senior management experience

Cross-functional leadership

Stakeholder alignment

Process design and optimization

Tools

Asana

Job description

Dow Jones & Co. is seeking a senior operations professional to strengthen Brand's operating model and enable cross-functional collaboration across marketing, product and sales.

You will help design and implement scalable processes, governance, and engagement models to streamline Brand workflows and outputs. In this role you will partner with Ops leadership to translate business needs into practical, repeatable operating models, drive continuous improvement, and lead strategic initiatives that