Senior Brand & Customer Partnerships Manager

Dow Inc.; Ridley Park (Delaware County); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Base pay + bonus

Benefits program

Wellbeing program

On-site facilities

Job summary

Dow Consumer Solutions is seeking a Senior Customer Manager to oversee regional/global brand-owner relationships and manage direct accounts. You will develop and execute annual sales plans, align Dow’s portfolio with growth opportunities, and collaborate with TS&D and Marketing to build a strong pipeline of technical and commercial opportunities.

The role involves leading cross-functional teams, negotiating, and driving customer value while coordinating with multiple locations, including virtual

Qualifications

• Bachelor's degree or higher required.
• Minimum 7 years of relevant experience.
• Must be eligible to work in the United States; no visa sponsorship provided.

Responsibilities

• Manage account portfolio and develop account plans.
• Lead and coordinate customer relationships across regions.
• Develop and execute sales/marketing plans to drive value and volume.
• Collect and use market intelligence to shape strategies.
• Lead negotiations and implement price changes.
• Collaborate with cross-functional stakeholders to improve CX.
• Utilize CRM, DSR, CMT, and Smart Pricing at expert level.
• Deliver growth through cross-business opportunities.
• Mentor junior employees and coach the team.

Skills

Business acumen

Communication

Negotiation

Interpersonal effectiveness

Influencing skills

Analytical thinking

Education

Bachelor's degree

Job description

Dow Consumer Solutions is seeking a Senior Customer Manager to oversee regional/global brand-owner relationships and manage direct accounts. You will develop and execute annual sales plans, align Dow’s portfolio with growth opportunities, and collaborate with TS&D and Marketing to build a strong pipeline of technical and commercial opportunities.

The role involves leading cross-functional teams, negotiating, and driving customer value while coordinating with multiple locations, including virtual