Senior Bodily Injury Claims Adjuster

Aspire General Insurance; California; Remote; USD 51,000 - 55,000; Full time

Job summary

Aspire General Insurance is seeking a Senior Bodily Injury Claims Adjuster to investigate, evaluate, negotiate, and resolve attorney-represented bodily injury claims. This remote role covers multiple states and supports California operations.

The ideal candidate has 3–5 years of attorney-represented PI claims experience, auto claims knowledge, and a proven ability to manage high-volume caseloads with sound judgment and effective communication.

Qualifications

• Minimum 3-5 years of attorney-represented Bodily Injury claims handling experience.
• Prior auto claims experience.
• Experience handling litigated bodily injury claims.
• Strong understanding of property and casualty insurance principles, coverage analysis, liability investigations, and claims handling practices.
• Ability to evaluate injury exposures, negotiate settlements, and manage claims through resolution.
• Excellent written and verbal communication skills.
• Strong organizational, analytical, and time management abilities.
• Ability to obtain and maintain applicable Adjuster Licenses as required.
• Ability to work Monday-Friday, 8:00 AM - 4:30 PM PST supporting California claims operations.

Responsibilities

• Review and determine applicable coverage for assigned claims.
• Investigate and confirm liability decisions.
• Communicate with injured parties, claimants, attorneys, medical providers, and other stakeholders.
• Request, review, and analyze medical records, specials, and supporting documentation.
• Evaluate claim exposures and determine appropriate settlement values.
• Negotiate settlements within established authority levels.
• Handle and respond to time-limit demands in a timely manner.
• Ensure all conditions of settlement and bodily injury demands are addressed appropriately.
• Maintain accurate and detailed claim documentation.
• Draft professional correspondence, reports, and claim file notes.
• Manage claims in accordance with company guidelines, industry best practices, and regulatory requirements.
• Maintain productivity, quality, and service standards.
• Perform additional duties as assigned.

Skills

Attorney-represented Bodily Injury

Auto claims experience

Litigated bodily injury claims

Insurance principles

Liability investigations

Claims handling practices

Evaluate injury exposures

Negotiate settlements

Communication skills

Organizational skills

Licenses for Adjuster

Time management

Job description

Senior Bodily Injury Claims Adjuster

Remote | Multiple States: AL, AZ, CA, FL, GA, HI, IL, IN, KS, LA, MI, MO, MS, NV, NJ, NY, NC, OK, OH, PA, TN, TX, WI

• Minimum 3-5 years of attorney-represented Bodily Injury claims handling experience
• Prior auto claims experience
• Experience handling litigated bodily injury claims
• Strong understanding of property and casualty insurance principles, coverage analysis, liability investigations, and claims handling practices
• Ability to evaluate injury exposures, negotiate settlements, and manage claims through resolution
• Excellent written and verbal communication skills
• Strong organizational, analytical, and time management abilities
• Ability to obtain and maintain applicable Adjuster Licenses as required
• Ability to work Monday-Friday, 8:00 AM - 4:30 PM PST supporting California claims operations

If you're a driven claims professional who enjoys negotiating complex injury claims and making sound decisions in a fast-paced environment, we'd love to hear from you.

Position Summary

The Senior Bodily Injury Claims Adjuster is responsible for investigating, evaluating, negotiating, and resolving attorney-represented bodily injury claims. This role requires strong claim handling expertise, sound judgment, exceptional negotiation skills, and the ability to effectively manage a high-volume caseload while ensuring compliance with company standards and regulatory requirements.

Essential Duties & Responsibilities

• Review and determine applicable coverage for assigned claims
• Investigate and confirm liability decisions
• Communicate with injured parties, claimants, attorneys, medical providers, and other stakeholders
• Request, review, and analyze medical records, specials, and supporting documentation
• Evaluate claim exposures and determine appropriate settlement values
• Negotiate settlements within established authority levels
• Handle and respond to time-limit demands in a timely manner
• Ensure all conditions of settlement and bodily injury demands are addressed appropriately
• Maintain accurate and detailed claim documentation
• Draft professional correspondence, reports, and claim file notes
• Manage claims in accordance with company guidelines, industry best practices, and regulatory requirements
• Maintain productivity, quality, and service standards
• Perform additional duties as assigned

Preferred Qualifications

• Multiple state adjuster licenses
• Experience handling claims across multiple jurisdictions
• Knowledge of uninsured/underinsured motorist bodily injury claims (UMBI)
• Previous experience working in a paperless claims environment
• High-volume claims handling experience
• What You'll Bring
• Strong negotiation and conflict resolution skills
• Excellent customer service and relationship-building abilities
• Ability to independently manage competing priorities
• Sound judgment and decision-making skills
• Strong attention to detail

Working Conditions

• Remote position supporting California claims operations
• Standard schedule: Monday-Friday, 8:00 AM - 4:30 PM PST
• Occasional overtime may be required based on business needs
• Paperless, technology-driven work environment
• Occasional travel may be required
• Ability to sit for extended periods and work on a computer throughout the day
• Ability to occasionally lift up to 10 pounds and perform standard office activities

Salary Description

$37.00-$40.00 per hour