Bodily Injury Claims Adjuster

Hankey Group; California; Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Disability insurance

FSA

401(k) match

ESOP

Metro-link reimbursement

Onsite gym

Job summary

Onward Insurance, a Knight Insurance Company, is seeking a Bodily Injury Claims Adjuster to join our California claims operation in Los Angeles. You will manage a portfolio of personal auto BI claims, investigate liability and damages, and negotiate settlements with claimants and attorneys.

This full-time role requires 1–3+ years of auto claims experience, CA claims handling knowledge, and strong investigation and documentation skills.

Qualifications

• 1–3+ years of personal auto claims experience
• Bodily Injury claims experience preferred
• California claims handling experience preferred
• Strong investigation, negotiation, and documentation skills
• Ability to manage claim inventory independently
• Experience with Microsoft Office and claims management systems
• Bilingual Spanish is a plus

Responsibilities

• Manage a dedicated inventory of personal auto bodily injury claims
• Investigate liability, causation, and damages
• Review medical records and supporting injury documentation
• Establish and maintain appropriate reserves
• Negotiate settlements with claimants and attorneys
• Analyze liability and comparative negligence issues under California law
• Draft Large Loss Reports for high exposure claims
• Intake and summarize lawsuits; coordinate to retain defense counsel when necessary
• Handle and monitor litigated claims
• Attend mediations as needed
• Identify subrogation opportunities and SIU referrals when appropriate
• Maintain accurate claim documentation and regulatory compliance

Skills

Bodily Injury

Auto claims

Investigation

Negotiation

Documentation

California claims

MS Office

Claims management systems

Spanish (bilingual) a plus

Tools

MS Office

Claims management systems

Job description

Los Angeles, CA 90010 | Remote/Hybrid/Onsite

Onward Insurance- A Knight Insurance Company

Pay Range: $60,000- $75,000 Per Year. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.

Onward Insurance, a Knight Insurance Company, specializes in private passenger auto coverage for standard and non-standard drivers throughout California. We are seeking a Bodily Injury Claims Adjuster to join our growing California claims operation.

This role is responsible for investigating, evaluating, negotiating, and resolving bodily injury claims. We are seeking an adjuster with BI experience or a strong PD adjuster looking to advance into bodily injury claim handling.

What You'll Do As a Bodily Injury Claims Adjuster

• Manage a dedicated inventory of personal auto bodily injury claims
• Investigate liability, causation, and damages
• Review medical records and supporting injury documentation
• Establish and maintain appropriate reserves
• Negotiate settlements with claimants and attorneys
• Analyze liability and comparative negligence issues under California law
• Draft Large Loss Reports for high exposure claims
• Intake and summarize lawsuits Coordinate to retain defense counsel when necessary
• Handle and monitor litigated claims
• Attend mediations as needed
• Identify subrogation opportunities and SIU referrals when appropriate
• Maintain accurate claim documentation and regulatory compliance

Qualifications

What do we look for in our Bodily Injury Claims Adjuster?

• 1-3+ years of personal auto claims experience
• Bodily Injury claims experience preferred
• Property Damage adjusters seeking advancement into BI are encouraged to apply
• California claims handling experience preferred
• Strong investigation, negotiation, and documentation skills
• Ability to manage claim inventory independently
• Experience with Microsoft Office and claims management systems
• Bilingual Spanish is a plus

Benefits

What do we offer?

• Medical, Dental, and Vision benefits.
• Supplemental life insurance policies for you and your dependents
• Long term disability insurance
• Flexible Spending Account (FSA)
• Employer paid life insurance
• Retirement plans: Employer match, 401(k) and Employee Stock Ownership Plan (ESOP)
• Metro-link Reimbursement (Onsite- CA employees)
• Career Path Opportunities
• Onsite Gym with group Yoga and Pilates; classes (Onsite- CA employees)
• UKG Wallet (access to your pay before payday)
• Tickets at Work- Discounts on parks, museums, movie tickets and much more
• AT&T Wireless Discounts
• Midway Rent a Car- Rental car Discounts
• Dell Member Purchase Program

This is a full-cycle bodily injury claims handling position with ownership of files from investigation through resolution.