Senior BMS Field Technician – High-Travel, Critical Systems

Mantisinnovation; Waco (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

FSA/HSA

401k Matching

Paid Vacation

Paid Holidays

Tuition Reimbursement

Flexible hybrid work

Job summary

Mantis Innovation seeks a BMS Service Technician II to travel nationwide (90%) for service, repair, and commissioning of Building Management Systems in commercial facilities. You will diagnose issues and complete service tickets within SLA timelines, contributing to high first-time fix rates and safe field operations.

The role requires 3-5+ years in BMS/BA/HVAC controls, proficiency with Niagara N4, and strong troubleshooting across hardware, software, and networked systems.

Qualifications

• 3-5+ years of BMS, building automation, or HVAC controls experience.
• Proficiency with Tridium Niagara (N4) or equivalent controls systems.
• Strong troubleshooting capability across control systems (hardware, software, and networked systems).

Responsibilities

• Independently troubleshoot, service, and commission BMS systems in mission-critical environments
• Diagnose and resolve hardware, software, and networked control system issues
• Execute service tickets from assignment through full resolution within SLA timelines
• Perform system upgrades, backups, restores, and configuration changes
• Execute commissioning and startup activities, including validation of system performance
• Install and configure control system components, including sensors, controllers, and panels
• Read and interpret control drawings to identify issues and implement solutions

Skills

BMS experience

Niagara N4

Troubleshooting

Job description

Mantis Innovation seeks a BMS Service Technician II to travel nationwide (90%) for service, repair, and commissioning of Building Management Systems in commercial facilities. You will diagnose issues and complete service tickets within SLA timelines, contributing to high first-time fix rates and safe field operations.

The role requires 3-5+ years in BMS/BA/HVAC controls, proficiency with Niagara N4, and strong troubleshooting across hardware, software, and networked systems.