Senior BMS Field Technician – Mission-Critical Systems

Mantis Innovation; Richmond (VA); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k Matching

Paid Vacation

Paid Holidays

Job summary

Mantis Innovation seeks a skilled BMS Service Technician II to diagnose and resolve complex building management system issues across commercial and mission-critical environments. You will complete service work end-to-end, reduce repeat issues, and uphold high service quality.

The role involves independent troubleshooting, system upgrades, commissioning activities, and on-site execution with safety as a priority. Travel is heavy (about 90%), leveraging strong BMS expertise.

Qualifications

• 3-5+ years of BMS, building automation, or HVAC controls experience
• Proficiency with Tridium Niagara (N4) or equivalent controls systems
• Strong troubleshooting capability across control systems (hardware, software, and networked systems)

Responsibilities

• Independently troubleshoot, service, and commission BMS systems in mission-critical environments
• Diagnose and resolve hardware, software, and networked control system issues
• Execute service tickets from assignment through full resolution within SLA timelines
• Perform system upgrades, backups, restores, and configuration changes
• Execute commissioning and startup activities, including validation of system performance
• Install and configure control system components, including sensors, controllers, and panels
• Read and interpret control drawings to identify issues and implement solutions

Skills

BMS experience

Tridium Niagara (N4)

Troubleshooting controls

Job description

Mantis Innovation seeks a skilled BMS Service Technician II to diagnose and resolve complex building management system issues across commercial and mission-critical environments. You will complete service work end-to-end, reduce repeat issues, and uphold high service quality.

The role involves independent troubleshooting, system upgrades, commissioning activities, and on-site execution with safety as a priority. Travel is heavy (about 90%), leveraging strong BMS expertise.