Senior BMS Field Technician — 90% Travel, Mission-Critical

Mantis Innovation; Ashburn (VA); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

401k

Paid vacation

Paid parental leave

Hybrid schedule

Job summary

Mantis Innovation is seeking a BMS Service Technician II to diagnose and resolve complex building management system issues across commercial and mission-critical environments. This role ensures reliable operation by completing service work from start to finish, reducing repeat issues, and maintaining service quality.

Expect 90% overnight travel nationwide for service repair work, with emphasis on first-time fixes and adhering to SLAs. A strong focus on safety and documentation is required.

Qualifications

• 3–5+ years of BMS/building automation or HVAC controls experience.
• Proficiency with Tridium Niagara (N4) or equivalent controls systems.
• Strong troubleshooting capability across hardware, software, and networked systems.

Responsibilities

• Independently troubleshoot, service, and commission BMS systems in mission-critical environments.
• Diagnose and resolve hardware, software, and networked control system issues.
• Execute service tickets from assignment through full resolution within SLA timelines.
• Perform system upgrades, backups, restores, and configuration changes.
• Execute commissioning and startup activities, including validation of system performance.
• Install and configure control system components, including sensors, controllers, and panels.
• Read and interpret control drawings to identify issues and implement solutions.

Skills

3-5+ years BMS/BAHV controls

Tridium Niagara (N4)

Troubleshooting controls systems

Job description

Mantis Innovation is seeking a BMS Service Technician II to diagnose and resolve complex building management system issues across commercial and mission-critical environments. This role ensures reliable operation by completing service work from start to finish, reducing repeat issues, and maintaining service quality.

Expect 90% overnight travel nationwide for service repair work, with emphasis on first-time fixes and adhering to SLAs. A strong focus on safety and documentation is required.