Senior Billing Specialist

Trustmark; Montgomery (AL); Remote; USD 32,000 - 47,000; Full time

Benefits offered by this job

Health/dental/vision

Life insurance

401(k) plan

Employee Assistance Program

Back-up Care for Children, Adults and 

Wellness program

Job summary

Trustmark is seeking a Remote Billing Specialist to manage and process client billing, including invoices and payment reconciliation. The role requires coordination with Client Payroll Deduction Specialists and ongoing client communication throughout post-implementation. Strong attention to detail and analytical skills are essential.

This full-time position offers potential bonus eligibility and a competitive hourly rate within the stated range, with remote work flexibility.

Qualifications

• High School Diploma or GED with 4–6 years of related experience.
• Experience handling invoices, reconciliation and payment inquiries.
• Strong data entry and attention to detail.

Responsibilities

• Manages and processes billing activities for clients, including invoices and payments.
• Reconciles payments and addresses billing issues and inquiries.
• Coordinates information with Client Payroll Deduction Specialists during post-implementation maintenance.
• Maintains regular client contact to ensure accuracy of reports and reconciliations.
• Researches moderately complex billing inquiries for timely resolution.

Skills

Billing

Invoices & payments

Accounts reconciliation

Data entry

Customer service

Education

High School Diploma or GED

Tools

Billing software

ERP systems

Job description

Remote

Remote

Full time

107211

About the role

Responsible for managing and processing billing activities for clients including handling invoices, reconciling payments and addressing billing issues and inquiries.

Key Accountabilities

• Coordinates information with Client Payroll Deduction Specialists for a seamless transition from implementation to post-implementation maintenance.
• Maintains a consistent level of contact with clients throughout the post-implementation process to ensure change reports, list bills and payment reconciliation summary reports are accurate.
• Researches moderately complex billing inquiries with a focus on timely and optimal resolution.
• Participates in payroll deduction issue resolution and assists with client suspense account reconciliation.
• Analyzes data and collaborates with others to obtain necessary information for completing requests from internal and external customers (bills, check requests, change reports, reconciliation summaries, etc.).

Minimum Requirements

• High School Diploma or GED with 4 — 6 years of related experience.

The compensation range for this role

Based on the corporate location in Lake Forest, Illinois:

$23.49 – $33.94 per hour

The final salary offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors. This position may also be eligible for bonus. We understand that compensation is an important factor when considering a new opportunity, and we strive to provide a competitive salary within the market.

Brand: Trustmark

Benefits

• Health/dental/vision
• life insurance
• FSA and HSA
• 401(k) plan
• Employee Assistant Program
• Back-up Care for Children, Adults and Elders
• many health and wellness initiatives
• Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums.

Equal Opportunity

Trustmark is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. We are an equal opportunity employer, including disability and protected veteran status.

Join a passionate and purpose-driven team of colleagues who contribute to Trustmark’s mission of helping people increase wellbeing through better health and greater financial security. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves.

When you join Trustmark, you become part of an organization that makes a positive difference in people’s lives. You will play a vital role in delivering on our mission of helping people increase wellbeing through better health and greater financial security. Our customers tell us they simply appreciate the personal attention and knowledgeable service. Others tell us we’ve changed their lives.

At Trustmark, you’ll be part of a close-knit team. You’ll enjoy abundant opportunities to grow your career. That’s why so many of our associates stay at Trustmark and thrive. Trustmark benefits from more than 100 years of experience but pairs that rich history with a palpable sense of optimism, growth and excitement for what’s ahead — and beyond. This is a place where associates bring their whole selves to work each day. A place where you can be yourself. Whatever your beyond is, you can achieve it at Trustmark.