Billing and Collections Representative - ADMIN GRACE MSO SRV

Providence; Lubbock (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Best-in-class benefits

Professional growth opportunities

Job summary

Providence is looking for a motivated individual to join the Covenant Medical Group team in Lubbock, Texas. This role focuses on performing billing, collections, and follow-ups for patient accounts. Ideal candidates will have at least two years of Patient Accounting experience, strong customer service abilities, and proficiency in relevant computer applications.

Providence offers competitive benefits designed to improve overall well-being, professional growth, and financial security. We foster a patient-focused culture, valuing your contributions as a caregiver.

Qualifications

• 2 years of Patient Accounting experience in a healthcare setting.
• Extensive Customer Service Skills and competency with computer applications.
• Knowledge of follow-up processes for third-party, government, and patient accounts.

Responsibilities

• Perform billing, collections, and follow-ups for patient accounts.
• Identify and respond to claim denial and postings error trends.
• Conduct thorough research on claims to maintain coding integrity.

Skills

Patient Accounting experience

Customer Service Skills

Billing and collections

Education

1 year of college coursework or equivalent

Job description

Performs all types of billing, collection and follow up functions for direct, third party and government patient accounts and serves as a resource and trainer to others in the area with minimal supervision. This individual is able to readily identify and respond to claim denial trends, postings error trends and/or complex inquiry calls for the purpose of routing. This individual identifies correct coding initiative via thorough research of the claim through use of available payer management guidelines and systems in order to maintain highest integrity of the Medical Group as well as to prevent filing deadline that would otherwise hinder revenue intake. This individual is responsible for analysis of various reporting to the appropriate leader to ensure compliance.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Covenant Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications

• 2 years Patient Accounting experience in a physician office, hospital, or medical collections or equivalent knowledge and ability to execute essential functions of this job description.
• Extensive Customer Service Skills as well as computer application.
• Third party follow-up, government follow-up, patient collections, account resolution, billing, and/or cash applications.

Preferred Qualifications

• Coursework/Training 1 year of college. Or equivalent education/experience.
  • Business experience.
• Medical Business Office experience in a physician office or hospital.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.