Senior Bilingual Personal Banker – Spanish/English

First Convenience Bank; Mesquite (TX); Presencial; USD 35 000 - 48 000; Tempo integral

Resumo da oferta

First Convenience Bank in Mesquite, TX is seeking a Bilingual Sr Personal Banker to deliver exceptional customer service in a high-volume retail banking environment. You will handle cash transactions, promote bank products, and assist diverse customers, including a large Spanish-speaking population, while meeting monthly new account goals.

The role requires a high school diploma or equivalent, the ability to work evenings, weekends, and holidays, and bilingual English/Spanish communication.

Qualificações

• Six months of accountable cash handling/transaction management in a retail or customer service environment.
• Successful completion of the FCBI Step Program for internal employees
• Must be able to get along with co-workers and work effectively in a team environment.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Schedules are prepared based on business need and subject to change at any time.
• High school diploma, high school equivalency or currently attending high school
• At least 18 years of age
• Must successfully pass background investigation according to company policy
• Must be bilingual in English/Spanish

Responsabilidades

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Follow the established policies in accordance with the bank and the supervisor's direction
• Evaluate customer relationships, new and existing account holders, to offer bank products and services
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Regular and predictable attendance and punctuality
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Approval limits will be based upon established authority levels

Conhecimentos

Cash handling

Customer service

Bilingual EN/ES

Teamwork

Formação académica

High School Diploma or equivalent

Descrição da oferta de emprego

First Convenience Bank in Mesquite, TX is seeking a Bilingual Sr Personal Banker to deliver exceptional customer service in a high-volume retail banking environment. You will handle cash transactions, promote bank products, and assist diverse customers, including a large Spanish-speaking population, while meeting monthly new account goals.

The role requires a high school diploma or equivalent, the ability to work evenings, weekends, and holidays, and bilingual English/Spanish communication.