Senior Bilingual Auto Parts Sales & Diagnostics Associate

AutoZone, Inc.; Wooster (OH); On-site; USD 28,000 - 38,000; Full time

Job summary

AutoZone in Wooster, OH is seeking a Senior Retail Sales Associate to help customers find the right parts and provide expert advice. You’ll support curbside and in-store service, contribute to sales goals, and maintain a helpful, safe store environment.

The role requires basic automotive knowledge, strong communication in English and Spanish, and ASE certification preferred. A high school diploma or GED is required, with flexible full-time availability.

Qualifications

• High school diploma or GED is required.
• Bilingual English/Spanish communication is highly valued.
• ASE certification preferred; prior automotive retail experience is a plus.

Responsibilities

• Assist customers with automotive parts and provide clear, professional guidance.
• Collaborate with managers and teammates to maintain a productive store environment.
• Recommend products and promotions to achieve sales and store metrics goals.
• Restock inventory and maintain organized store operations; follow cash handling and loss prevention policies.
• Follow structured processes and safety policies, using PPE as required.
• Maintain knowledge of parts and offer installation assistance (e.g., wiper blades, batteries).
• Use diagnostic tools to read codes and suggest solutions.

Skills

Automotive knowledge

Bilingual (Spanish & English)

Excellent communication

Customer service

Education

High school diploma or GED

ASE Certification

Job description

AutoZone in Wooster, OH is seeking a Senior Retail Sales Associate to help customers find the right parts and provide expert advice. You’ll support curbside and in-store service, contribute to sales goals, and maintain a helpful, safe store environment.

The role requires basic automotive knowledge, strong communication in English and Spanish, and ASE certification preferred. A high school diploma or GED is required, with flexible full-time availability.