Senior BI Analyst — Hybrid, AI-Driven Insights

Zoro.com; Chicago (IL); Hybrid; USD 72,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision, and life

Paid parental leave

Therapy sessions

PTO and holidays

401(k) with company match

Tuition reimbursement

Employee discounts

Onsite gym

Job summary

Zoro.com is seeking a Sr Business Intelligence Analyst in Chicago to drive data-informed decisions by building scalable data models, reports, and dashboards in Looker, while leading end-to-end projects and mentoring junior analysts.

You will translate complex business needs into actionable insights for stakeholders in Category Management, Technology, Revenue, Digital Experience, Customer Fulfillment, and Finance, and you will help optimize data pipelines, definitions, and automation with

Qualifications

• Bachelor's degree in Analytics, Information Systems, Statistics, Business, or a related field.
• 3+ years of experience in business intelligence, analytics, or a related data role.
• Strong proficiency in SQL and experience developing data models in BI Tools.
• Proven ability to translate complex data into clear, actionable business insights.
• Experience leveraging generative AI tools to improve workflow efficiency and decision-making.
• Excellent problem-solving and communication skills with both technical and non-technical audiences.
• Experience managing multiple projects with varying levels of complexity and visibility.

Responsibilities

• Lead the design, development, and maintenance of data models, reports, and dashboards in tools, such as Looker.
• Partner directly with stakeholders to translate business needs into effective data solutions that drive actionable insights.
• Develop and optimize models and queries to ensure scalability, performance, and data accuracy.
• Collaborate with stakeholders to implement and maintain reliable data pipelines and metrics definitions.
• Drive process optimization and automation throughout analytics and reporting workflows by leveraging generative AI and cutting-edge tools.
• Ensure documentation, validation, and testing processes are consistently applied across all deliverables.
• Proactively surface trends and insights that highlight business risks or opportunities.
• Mentor junior analysts by promoting best practices, and sharing feedback.

Skills

SQL proficiency

Translate data into insights

Generative AI for workflow

Problem solving & communication

Project management

Education

Bachelor’s degree in Analytics, IS, Statistics, Business, or related field

Tools

Looker

LookML

BigQuery

Python

JIRA

Job description

Zoro.com is seeking a Sr Business Intelligence Analyst in Chicago to drive data-informed decisions by building scalable data models, reports, and dashboards in Looker, while leading end-to-end projects and mentoring junior analysts.

You will translate complex business needs into actionable insights for stakeholders in Category Management, Technology, Revenue, Digital Experience, Customer Fulfillment, and Finance, and you will help optimize data pipelines, definitions, and automation with