Senior Benefits Manager

Juniper Square

United States

Hybrid

USD 120,000 - 150,000

Full time

3 days ago

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Benefits offered by this job

Health, dental, and vision coverage

Life insurance

Mental wellness coverage

Fertility and growing family support

Unlimited vacation and paid family/med

401k retirement plan

Healthcare FSA and commuter benefits

Home office setup allowance

Annual professional development allot.

Job summary

Juniper Square seeks a Senior Benefits Manager to own the benefits and leave experience for a global, distributed workforce. You will oversee perks programs, payroll integration, and program compliance, reporting to the VP of Total Rewards & People Operations.

You will partner with Finance, Payroll, and People Business Partners to ensure flawless operations, regulatory compliance, and scalable programs across the U.S., Canada, India, and beyond.

Qualifications

7+ years of benefits experience in a SaaS or technology company across geographies.
Deep expertise in benefits administration, leave management, and compliance (ACA, 5500, nondiscrimination).
Hands-on experience managing carrier and broker relationships, EDI files, and enrollment platforms.
Strong project management skills with end-to-end delivery track record.
Operational rigor and attention to detail with audit-ready data.
Experience with benefits, leave, payroll interfaces, pre-payroll prep.
Experience administering employee perks or recognition programs across locations.
Exposure to compensation/ equity operations; knowledge a plus.
Hands-on with AI-powered tooling and willingness to experiment.

Responsibilities

Serve as front-line owner for benefits inquiries across medical, dental, vision, FSA/HSA, and life events.
Own benefits enrollment across regions and annual open enrollment coordination.
Manage carrier and broker relationships, EDI issues, and eligibility changes.
Partner with benefits broker on plan design, renewals, and communications.
Project-manage benefits work end to end, including renewals and plan changes.
Own leave administration end to end and payroll data coordination.
Ensure benefits deductions are accurate with proper documentation.
Oversee ACA, Form 5500 filings, and nondiscrimination testing.
Prepare pre-payroll inputs for clean payroll processing.
Run the regional anniversary program and annual gifting budgets.
Oversee the Regional Culture Ambassadors Program budgets and regions.
Serve as a backup on compensation and equity operations.
Identify automation opportunities using AI-powered tooling.

Skills

Benefits experience

SaaS exposure

Project management

Cross-functional collaboration

AI tooling

Compliance

Carrier/broker relationships

Enrollment platforms

Pre-payroll prep

Perks/recognition programs

Compensation & equity exposure

Tools

EDI files

Enrollment platforms

AI tooling (Claude)

Job description

About Juniper Square

Private markets are one of the largest, most complex, and most underserved corners of global finance. Our mission at Juniper Square is to unlock their full potential. We’re the Operations Partner trusted by 2,300+ GPs, unifying technology, data, and fund administration services into a single platform that helps GPs move faster, make better decisions, and scale with precision. With $300B+ under administration and 700,000+ LPs on platform, we’ve built the scale to match our ambition. And with JunieAI, our purpose-built AI platform, we’re reimagining how private markets operate, embedding intelligence across every workflow. Founder-led since 2014, backed by $350M+ in funding, and now 1,000+ employees strong, we’re building a company designed to shape the future of private markets for decades to come.

Our culture is built for people who want to do ambitious, meaningful work alongside exceptionally talented teammates. We think like owners, move with urgency, and take pride in solving hard problems that truly matter to our customers and the future of private markets. We believe the best ideas come from open debate, deep collaboration, and diverse perspectives, which is why we believe transparency is the default and feedback makes us stronger. If you’re energized by high standards, rapid growth, and the opportunity to help define a category at a pivotal moment, come join us!

Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have physical offices in San Francisco, New York City, Mumbai and Bangalore for employees who prefer to work in an office some or all of the time.

About Your Role

As the Senior Benefits Manager, you'll own the benefits and leave experience end to end for a global, distributed workforce, and serve as the operational backbone of our Total Rewards function. You'll also own the employee perks and recognition programs that sit alongside our benefits, from anniversary awards to the budget for our Regional Culture Ambassadors Program. Reporting directly to the VP of Total Rewards & People Operations, you'll partner cross-functionally with Finance, Payroll, People Business Partners, and our benefits brokers and carriers to ensure our programs run flawlessly, stay compliant, and scale with the company.

What You'll Do

Serve as the front-line owner for all employee benefits inquiries, including medical, dental, vision, FSA/HSA mechanics, dependent coverage, and qualifying life events, acknowledging and escalating urgent coverage or eligibility issues immediately.
Own benefits enrollment across regions, including new-hire enrollment within eligibility windows, QLE processing, and annual open enrollment coordination.
Manage carrier and EDI relationships, investigating and resolving file errors, coordinating eligibility changes, and tracking cancellations and reinstatements.
Partner with our benefits broker on carrier issues, plan design, renewals, and employee communications.
Project manage your own benefits work end to end, including renewals, open enrollment, and plan changes, setting timelines, coordinating partners, and delivering on deadline.
Own leave administration end to end through Sparrow, including employee, manager, and People Business Partner communications, paystub coordination, return-to-work logistics, and fitness-for-duty documentation follow-up.
Ensure leave and benefits deductions are accurate and supported with the right documentation each pay cycle.
Own benefits compliance cycles, including ACA, Form 5500 filings, and non-discrimination testing.
Prepare and validate all benefits- and leave-related pre-payroll inputs, delivering clean, audit-ready data to the Payroll Manager ahead of each cycle cutoff.
Own the employee anniversary program across the U.S., Canada, and India, including milestone awards by level and tenure, cash award inputs to payroll, swag fulfillment, and employee announcements.
Own year-end gifting and swag, managing vendor selection, budget, and fulfillment so every employee has a great experience, wherever they're located.
Administer the Regional Culture Ambassadors Program budget across North America and India, including modeling and setting each region's annual budget, tracking spend with Finance, and preparing the annual budget proposal.
Serve as the point of contact for our volunteer ambassadors, adding new regions and ambassadors, and keeping program guidelines and trackers current.
Report on program spend and participation, and use the data to improve how the programs run.
Serve as a key backup on compensation and equity operations, supporting the Total Rewards function.
Identify opportunities to automate high-repetition benefits, leave, and perks and recognition workflows, partnering with the team to embed AI-powered tooling that reduces manual lift without sacrificing accuracy or compliance.
Contribute to a continuous-improvement culture where surfacing automation opportunities is an expected part of the role.

Qualifications

7+ years of benefits experience, ideally within a SaaS or technology company operating across multiple geographies.
Deep expertise in benefits administration, leave management, and benefits compliance (ACA, 5500, non-discrimination testing).
Hands-on experience managing carrier and broker relationships, EDI files, and enrollment platforms.
Strong project management skills, with a track record of running your own projects end to end and delivering on deadline.
Strong operational rigor and attention to detail, with a track record of delivering clean, audit-ready data under recurring deadlines.
Familiarity with pre-payroll preparation and the interface between benefits, leave, and payroll.
Experience administering employee perks or recognition programs, including managing budgets across locations, is a plus.
Exposure to 401(k) plan administration, such as recordkeeper and TPA partnership, deferral reconciliation, nondiscrimination testing, or Form 5500, is a plus.
Exposure to compensation is a plus.
Exposure to equity operations is a plus.
Hands-on experience with, or genuine curiosity about, AI-powered tools; comfort experimenting with and deploying new tooling, including platforms such as Claude, is a strong plus.
Exceptional relationship-building and cross-functional collaboration skills, especially with Finance, Payroll, and People Business Partners.
Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.

Compensation

Compensation for this position includes a base salary, equity, and a variety of benefits. The U.S. base salary range for this role is $120,000 – 150,000 USD. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable.

Benefits include: