Senior Benefit Programs Specialist (Public Assistance)

171-Shenandoah Dept Of Social Services; Virginia (MN); On-site; USD 48,000 - 59,000; Full time

Job summary

Shenandoah County Social Services in Woodstock, Virginia, seeks a Benefit Programs Specialist III who will handle advanced eligibility determinations and quality control. You will review cases, ensure accuracy, and support program integrity in a demanding public service environment.

The role requires knowledge of public assistance programs, strong analytical skills, and the ability to work with diverse clients and partners.

Qualifications

• Knowledge of public assistance programs and eligibility requirements.
• Ability to interpret policies and apply them to complex cases.
• Strong communication and collaboration with diverse stakeholders.

Responsibilities

• Conduct advanced eligibility determinations and quality control reviews.
• Analyze cases for accuracy and consistency with program guidelines.
• Explain programs and rights to applicants and recipients.
• Maintain case records and prepare reports to support program operations.
• Coordinate with staff and external partners to ensure service delivery.

Skills

Complex case management

Public assistance knowledge

Interpersonal communication

Job description

Shenandoah County Social Services in Woodstock, Virginia, seeks a Benefit Programs Specialist III who will handle advanced eligibility determinations and quality control. You will review cases, ensure accuracy, and support program integrity in a demanding public service environment.

The role requires knowledge of public assistance programs, strong analytical skills, and the ability to work with diverse clients and partners.