Senior Behavioral Health Programs Lead

Kaiser Permanente; San Francisco (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

Kaiser Permanente in San Francisco, CA seeks a Behavioral Health Leadership role responsible for guiding assessments, diagnoses, and counseling with an emphasis on empathy and high-quality member care. The role coordinates program improvements, ensures regulatory compliance, and develops standards for documentation and referrals.

The position emphasizes coaching, mentorship, and cross-functional collaboration to achieve performance goals and effective care delivery across teams.

Qualifications

• Masters degree in Psychology, Counseling, Social Work or related field with four years of experience in behavioral health or healthcare.
• National Provider Identifier required at hire.
• California license or certification as listed (e.g., LPCC, BCBA, Psychologist, LCSW, LMFT) required at hire.

Responsibilities

• Provides direction to ensure effective member/patient advocacy and addresses complaints.
• Oversees program development, adjustments, and implementation across teams.
• Ensures compliance with regulatory policies and maintains high-quality counseling services.
• Leads development and evaluation of clinical programs and trainings.

Skills

Ambiguity management

Attention to detail

Communication

Leadership

Problem solving

Team building

Mentoring

Coaching

Decision making

Cross-functional collaboration

Education

Master's degree in Psychology or related field

Job description

Kaiser Permanente in San Francisco, CA seeks a Behavioral Health Leadership role responsible for guiding assessments, diagnoses, and counseling with an emphasis on empathy and high-quality member care. The role coordinates program improvements, ensures regulatory compliance, and develops standards for documentation and referrals.

The position emphasizes coaching, mentorship, and cross-functional collaboration to achieve performance goals and effective care delivery across teams.