Senior Behavioral Health Counselor

Salem Hospital; Salem (MA); On-site; USD 82,000 - 120,000; Full time

Job summary

Mass General Brigham is seeking a Senior Case Manager to oversee case management staff on a 30-bed inpatient senior psychiatry service at MGB-Salem Hospital. The unit treats individuals generally 55+ with psychiatric and/or neurocognitive disorders, offering evaluation and coordinated care.

The role emphasizes supervision, collaboration with unit leadership, and participation in quality improvement initiatives.

Qualifications

• Master's degree in counseling or social work.
• Independent license strongly preferred.
• Experience supervising students a plus.
• 3-5 years of experience in a behavioral health or clinical environment.
• Supervisory or leadership role 1-2 years preferred.
• Demonstrated experience in program development, staff management, and budget oversight.
• Strong knowledge of behavioral health treatment modalities, regulatory requirements, and quality assurance practices.
• Excellent leadership, communication, and interpersonal skills, with the ability to work collaboratively across departments.
• Experience working in a healthcare facility or hospital setting.

Responsibilities

• Supervise all case managers and manage case assignments.
• Collaborate with unit leadership on operations and quality initiatives.
• Identify opportunities to reduce length of stay and oversee CM-related quality improvements.
• Provide initial psychosocial assessments and develop comprehensive treatment plans for assigned cases.
• Coordinate discharge planning and aftercare follow-up.

Skills

Master's degree

Independent license

Supervision of students

Leadership experience

Program development

Staff management

Budget oversight

Behavioral health knowledge

Regulatory knowledge

Interpersonal skills

Education

Master's degree in counseling or social work

Licensed Independent Clinical Social Worker (LICSW) MA

Master's Degree in related field

Professional licensure preferred

Job description

Site: North Shore Medical Center, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Senior case manager to provide oversight of case management staff on a 30 bed, inpatient, senior psychiatry service at MGB-Salem Hospital. The unit provides evaluation and care of individuals generally 55 or older who are struggling with general psychiatric disorders, neurocognitive disorders or both.

Responsibilities

• Supervision of all case mangers including case assignments
• Working in collaboration with unit leadership
• Opportunities to reduce LOS and oversight of other quality improvement initiatives related to CM services.
• Clinical responsibilities include provision of initial psychosocial assessments and implementing appropriate comprehensive focal treatment plans for all assigned cases.
• Provides discharge planning and aftercare follow-up.

Qualifications

• Must have a master's degree in counseling or social work.
• Independent license strongly preferred.
• Supervision of students a plus.
• Master's Degree Related Field of Study required
• Social Worker [Licensed Independent Clinical Social Worker - LICSW - MA] - preferred
• Experience in a behavioral health or clinical environment 3-5 years required
• Experience in a supervisory or leadership role 1-2 years preferred
• Demonstrated experience in program development, staff management, and budget oversight.
• Strong knowledge of behavioral health treatment modalities, regulatory requirements, and quality assurance practices.
• Excellent leadership, communication, and interpersonal skills, with the ability to work collaboratively across departments.
• Experience working in a healthcare facility or hospital setting.

Can this role accept experience in lieu of a degree?

No

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

MGB-Salem Hospital Psychiatry service includes 120 inpatient beds, PHP and three very busy outpatient clinics. MGB-Salem Hospital is a member of the Mass General Brigham Health Care Network that includes MGH, Brigham, McLean, Newton Wellesley Hospital and other MGB institutions.

Remote Type

Onsite

Work Location

1 Dove Avenue

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$82,430.40 - $119,849.60/Annual

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

Grade

8

EEO Statement

3200 North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 190

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.