Senior Barista & Team Lead — Coffee & Service

Kroger; Queen Creek (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee discounts

Tuition reimbursement

Career development

Job summary

The Kroger store in Queen Creek, AZ is seeking a Store Operations professional to ensure service standards in the coffee department, assist supervision of staff, and manage assortment and customer service for specialty coffee drinks and whole bean sales. The role emphasizes accuracy, communication, and adherence to store policies.

Responsibilities include scheduling, inventory control, and maintaining a clean, inviting customer service area while upholding Kroger's values and customer-first

Qualifications

• Weekend availability and holiday coverage required.
• Excellent written and verbal communication skills.
• Ability to calmly handle stressful situations and maintain professionalism.
• Must be a trained and certified barista.
• Past work history should reflect dependability and integrity.
• Supervisory skills and experience preferred.

Responsibilities

• Increase sales through effective marketing and merchandising of products in the Department.
• Assist in supervision and direction of department personnel to ensure quality customer service.
• Delegate job assignments and responsibilities to associates in accordance with duty rosters.
• Order and maintain stock and supplies, monitors conditions and appearance of same throughout the department.
• Monitor code dates and product rotation, removes out of code product.
• Holds personnel in department accountable for their job assignments and responsibilities.
• Writes department schedules, coordinating requests and bids and business needs.
• Assist customers in the selection and purchase of specialty coffee beverages and whole bean sales.

Skills

Weekend availability

Written and oral communication

Stress management

Barista certification

Dependability and integrity

Supervisory skills

Job description

The Kroger store in Queen Creek, AZ is seeking a Store Operations professional to ensure service standards in the coffee department, assist supervision of staff, and manage assortment and customer service for specialty coffee drinks and whole bean sales. The role emphasizes accuracy, communication, and adherence to store policies.

Responsibilities include scheduling, inventory control, and maintaining a clean, inviting customer service area while upholding Kroger's values and customer-first