Senior Banking Wire Operations Representative (On-Site)

First American; Santa Ana (CA); On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

Medical benefits

401k

Paid time off

Job summary

First American Trust is a federal savings bank and part of the First American family of companies, providing banking, wealth management, and trust solutions. The Operations role supports high-volume wire transfers, ACH processing, and general ledger balancing in a regulated environment.

Ideal candidates bring 3–5 years in heavy-volume wire operations and 4–6 years in a banking operations setting, with strong communication skills and the ability to multi-task in a fast-paced environment.

Qualifications

• High School Diploma or equivalent required; Bachelor’s degree preferred.
• 3–5 years of experience in heavy-volume wire operations.
• 4–6 years of experience in a financial institution or banking operations environment.

Responsibilities

• Maintain wire transfer queues to move high-dollar funds quickly and accurately per federal regulations.
• Balance and reconcile application/general ledger entries.
• Research and clear Fed adjustments and other out-of-balance conditions.
• Process incoming and outgoing ACH files and returns/exceptions.
• Process un-posted transactions and returned deposited items.
• Support other duties as assigned by the Operations Supervisor.

Skills

Verbal communication

Written communication

Multi-tasking

Attention to detail

Education

High School Diploma or equivalent

Bachelor’s degree

Tools

Banking platform systems

Fedwire

SWIFT

OFAC

Job description

Who We Are

Join a team that puts its People First! As a member of the First American family of companies, First American Trust is a federal savings bank that has provided banking, wealth management, and trust solutions on a national, full-service basis for more than five decades. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What You’ll Do

• Working the wire transfer system queues to keep large volumes of high dollar funds flowing quickly and accurately and in compliance with federal regulations
• Application/general ledger balancing and reconciliation
• Research and clear Fed adjustments and other out of balance conditions
• Researching and clearing customer out of balance issues
• Process incoming and outgoing ACH files and processing returns and exceptions
• Processing un-posted transactions and returned deposited items
• Processing and reconciling positive pay exceptionsOther miscellaneous duties assigned by the Operations Supervisor

What You’ll Bring

• High School Diploma or equivalent, Bachelors preferred
• 3-5 years of experience in heavy volume wire operations required
• 4- 6 years experience in a Financial Institution or Banking operations environment preferred
• Experience using banking platform systems
• Knowledge of funds transfer payment process including but not limited to: Fedwire, SWIFT, OFAC, and general banking procedures
• Strong verbal, listening and written communication
• Ability to work effectively in a multi-task, high-volume environment
• Self-motivated and results- oriented
• High degree of patience and problem management techniques to resolve problems
• Good organizational skills with the ability to multi-task, prioritize and follow up

Pay Range

Pay Range: $26.88 - $35.83 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer.

First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.