Senior Banking Operations & Process Improvement Consultant

Truist Financial Corporation; Oak Ridge (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

Disability insurance

401k plan

Paid holidays

Vacation (minimum 10 days)

Sick days (minimum 10)

Pension plan

Restricted stock units

Deferred compensation

Job summary

Truist Financial Corporation is seeking an experienced Senior Business Analyst to analyze internal systems and procedures within the assigned line of business. You will lead a small team on high-priority projects, map processes, and craft detailed manuals while ensuring regulatory compliance.

You will coordinate training, provide application support, and evaluate improvements for efficiency and cost-benefit, maintaining strong vendor relationships and industry trend knowledge.

Qualifications

• Bachelor's degree in business or equivalent education and related experience.
• Seven years of banking experience, three years as a Line of Business expert or Senior Business Analyst.
• Excellent negotiation and presentation skills.
• Thorough analytic, planning and quality control, problem-solving and organizational skills.
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
• Strong interpersonal and communication skills, verbal and written; ability to successfully interact with and influence all levels of management and staff.
• Creative, flexible, decisive, and adaptable to a dynamically changing business/production environment.
• Ability to support daily activities for large, multi-function operations of moderate to high risk in operations in a 24 X 7 environment.
• Thorough understanding of process and production management principles.
• Demonstrates effective strategic planning and process improvement aptitude for multiple bank operations functions.

Responsibilities

• Analyze and evaluate internal systems and procedures of assigned line of business for efficiency and quality.
• Lead small group of analysts on high priority, high risk projects.
• Perform special projects in problem identification, productivity improvement, and quality enhancements.
• Prepare detailed procedural manuals for areas of responsibility.
• Coordinate and participate in training related to project conclusions or system implementation.
• Provide application support including problem research, analysis, resolution, and on-call support.
• Evaluate recommendations for efficiency, effectiveness and cost-benefit.
• Maintain knowledge of industry trends and vendor relationships for assigned systems.
• Ensure regulatory compliance as applicable.
• Serve as the technical resource for assigned systems for IT enhancements, upgrades or implementation.
• Maintain statistics, records and reports to establish quality control standards.

Skills

Negotiation

Presentation

Analytical thinking

Planning

Quality control

Problem solving

Organizational skills

Interpersonal skills

Communication

Adaptability

Process improvement

Strategic planning

Education

Bachelor's degree in business

Advanced degree

Tools

Microsoft Office

Job description

Truist Financial Corporation is seeking an experienced Senior Business Analyst to analyze internal systems and procedures within the assigned line of business. You will lead a small team on high-priority projects, map processes, and craft detailed manuals while ensuring regulatory compliance.

You will coordinate training, provide application support, and evaluate improvements for efficiency and cost-benefit, maintaining strong vendor relationships and industry trend knowledge.