Senior Banker

Bank of America; Arlington (TX); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking motivated individuals to enhance financial lives through exceptional client service. This role involves collaborating with teams to provide tailored banking solutions, educating clients on self-service options, and ensuring compliance with regulations. With a commitment to diversity and inclusion, the company offers a supportive environment for professional growth. Join a team that values your contributions and empowers you to make a meaningful impact in clients' financial journeys. If you're passionate about helping others and thrive in a dynamic setting, this opportunity is perfect for you.

Qualifications

• Minimum one year sales experience in a client-focused environment.
• Strong written and verbal communication skills are essential.

Responsibilities

• Provide clients with consumer and small business solutions.
• Educate clients on self-service technologies and transactions.
• Adhere to processes for account management and client interactions.

Skills

Sales Experience

Client-Centric Approach

Communication Skills

Problem-Solving Skills

Time Management

Bilingual Skills (Spanish)

Education

High School Diploma / GED

Associate’s Degree or Bachelor’s Degree in Business/Finance

Tools

Microsoft Applications

Job description

time left to apply End Date: April 15, 2025 (4 days left to apply)

job requisition id 25015544

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Responsibilities:

1. Partners with teams to provide financial center clients with both consumer and small business solutions, services, and strategies when uncovering personal banking needs and helping clients navigate their unique life priorities.
2. Assists, educates, and trains clients on conducting simple transactions through self-service technologies.
3. Leverages available resources, technologies, and processes to optimize the client experience and deliver operational excellence and accuracy.
4. Adheres to established processes, laws, and guidelines in performing day-to-day activities, such as opening accounts, account maintenance, and Digital Assisted Shopping.
5. Manages client interactions by taking the best course of action for the bank and its clients and abiding by all regulatory requirements.

Required Qualifications:

1. Has a minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment. In lieu of this requirement, has previously held the role of Relationship Manager (RM), Advisor Development Program (ADP) RM, Credit Solutions Advisor (CSA I), or Relationship Manager Business Owner Specialist (RMBOS) at Bank of America for a minimum of six months.
2. Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
3. Collaborates effectively to get things done, building and nurturing strong relationships.
4. Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives.
5. Is confident in identifying solutions for helping new and existing clients based on their needs.
6. Has strong written and verbal communications skills.
7. Is able to communicate effectively and confidently, and is comfortable engaging all clients (in-person and by phone).
8. Has the ability to learn and adapt to new information, technology platforms, handle ambiguity and adapt to changing circumstances.
9. Applies strong critical thinking and problem-solving skills to meet clients’ needs.
10. Demonstrates effective time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously.
11. Is a commissioned notary or can successfully obtain a notary commission in the state you work within a few months of start date in role (exact timeframe varies by location due to differing state laws).
12. Can be flexible to work weekends and/or extended hours as needed.

Desired Qualifications:

1. An Associate’s Degree or Bachelor’s Degree in business, finance, or a related field.
2. Experience working in a financial center where goals were met or exceeded.
3. Retail and/or sales experience in a salary plus incentive environment.
4. Experience working in an environment with individual and/or team goals where goals were routinely met or exceeded.
5. Experience with financial information, spreadsheets and financial skills.
6. Knowledge of banking products and services.
7. Strong computer skills including Microsoft applications and previous experience utilizing laptop technology.
8. Bilingual Skills in Spanish.

Minimum Education Requirement:

High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week:

40