Senior Backend Engineer — Scale Care Platform

Dadi Inc (acquired by Ro); New York (NY); On-site; USD 182,000 - 220,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

OneMedical membership

401(k) with company match

Flexible PTO

Wellbeing & Learning reimbursements

Parental leave

Job summary

Ro is seeking a Senior Software Engineer to join the Care Platform Operations team in New York. You will design and maintain scalable backend services powering patient-provider communications, appointment scheduling, and care workflows, increasingly leveraging AI and automation.

You will steer the technical roadmap from ideation to production, collaborating with product, design, data, clinical, and care operations teams to deliver high-quality, compliant systems at scale for millions of patients.

Qualifications

• 7+ years of software engineering experience.
• Experience architecting, designing and building scalable web applications and distributed systems.
• Proficiency with Python, relational databases, and frameworks like FastAPI or Django, with hands-on experience in metrics instrumentation and data-driven performance tuning leveraging Ro’s load testing infrastructure and tools like Datadog
• Proven track record of scaling complex, data-intensive backend systems through rapid 10x growth at a late-stage startup, ensuring high performance and availability
• Deep understanding of distributed systems-data consistency, communication patterns, and service boundaries-backed by hands-on experience building and maintaining data-intensive production systems
• Strong sense of ownership with the ability / desire to own technical roadmaps and refine ambiguous problems
• Demonstrated ability to collaborate with other engineers and cross-functional partners to create the best possible products

Responsibilities

• Design and build scalable, reliable, and resilient distributed services using Python and FastAPI, supporting critical clinical and operational workflows
• Operate as an owner within the team's domain and proactively assess and improve system performance and reliability.
• Drive engineering excellence through best practices in testing, monitoring, observability, and performance optimization
• Actively contribute to building the team’s architectural vision and technical roadmap
• Collaborate on code reviews and technical design documents to ensure the consistent application of best practices across relevant domains
• Work closely with product, design, data and other stakeholders to help us build the best possible experiences for our providers, pharmacists, and patients
• Participate in on-call rotations to ensure reliability of production systems

Skills

7+ years experience

Web apps

Distributed systems

Python

FastAPI

SQL

Performance tuning

Tools

Datadog

Job description

Ro is seeking a Senior Software Engineer to join the Care Platform Operations team in New York. You will design and maintain scalable backend services powering patient-provider communications, appointment scheduling, and care workflows, increasingly leveraging AI and automation.

You will steer the technical roadmap from ideation to production, collaborating with product, design, data, clinical, and care operations teams to deliver high-quality, compliant systems at scale for millions of patients.