Senior Backend Engineer - Intercom

Verkada Inc.; San Mateo (CA); On-site; USD 175,000 - 300,000; Full time

Benefits offered by this job

Healthcare benefits

Vision & Dental coverage

HSA/FSA programs

Parental leave

Paid holidays & PTO

Professional development stipend

Wellness programs

Lunch provided

Job summary

Verkada is seeking an experienced Senior Backend Engineer to own and scale the Intercom backend, delivering low-latency, globally deployed services. You will work with firmware, mobile, and frontend teams to ship significant products and drive architectural direction.

You will lead a team in a fast-growing startup environment, owning end-to-end systems, and leveraging PostgreSQL, Python or Go, and Kubernetes in a globally distributed product line.

Qualifications

• 7+ years of backend software engineering experience
• 4+ years as a backend engineer in a growing startup
• Experience driving technical direction and leading engineers
• Architect scalable systems with latency-sensitive backend APIs
• Collaborate across teams to design robust APIs
• Shipping significant products and owning end-to-end systems
• Deep PostgreSQL expertise; Python or Go proficiency
• Kubernetes experience is a plus

Responsibilities

• Own backend systems end-to-end for Intercom product line.
• Collaborate with firmware, mobile and frontend teams.
• Drive architectural direction and scalable backend design.
• Deliver robust, low-latency services deployed globally.
• Mentor and lead engineers on project execution.

Skills

Backend engineering

Technical leadership

System architecture

Backend APIs

Product delivery

Ownership

PostgreSQL

Python or Go

Kubernetes

Education

BS or MS in CS/Engineering

Job description

Who We Are

Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.

We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it.

It’s the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries.

About The Role

We are a small, dynamic team focused on building cloud-managed intercom systems. Intercom is our second newest major product line and is off to the best start of any product in Verkada’s history. Our intercom allows customers to receive calls from anywhere - at their desk or on their phone - with rich video and 2-way audio, and we have a lot more to build.

We consider our team a startup within a startup, with a fair amount of ownership and autonomy. You’ll be working alongside a dynamic team of firmware, mobile, and frontend engineers to develop this product line.

Join the fastest-growing frontier in our AI for the physical world portfolio: Intelligent Intercom Systems. The Intercom product line is a critical component of our intelligent building ecosystem, delivering rich, low-latency, multimodal interactions (video, audio, and access control integration) directly at the environment’s edge. This is a "startup within a startup" opportunity where you will have significant ownership over the architectural direction of this burgeoning product line, which is already the most successful launch in Verkada history. We have ambitious plans to disrupt , including AI-driven visitor screening and remote environmental sensing. You will work alongside firmware, mobile, and frontend experts to drive this core element of our physical security layer.

Who You Are

• Excited by new products and startups
• You think about delivering best-in-class products and experiences - not features
• You can take a less-than-fully-fleshed-out product idea and drive it to completion
• BS or a graduate degree in Computer Science, Maths, Engineering, or science

What You Bring

• 7+ years of industry backend software engineering experience
• 4+ years of professional experience as a backend engineer at a rapidly growing start up or innovative company.
• Experience driving technical direction and leading engineers on project execution
• Architect scalable systems and design latency sensitive applications for our Intercoms deployed around the world.
• Experience collaborating cross functionally to design complex systems with simple and robust backend APIs
• History of shipping out significant products. We are looking for someone who can own backend systems end-to-end.
• Ownership mentality, resolving problems that span beyond team boundaries
• Deep expertise with relational databases. Postgres experience a plus
• Demonstrated expertise in either Python or GoLang
• Experience with Kubernetes a plus

US Employee Benefits

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.

Annual Pay Range

At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)

Estimated Annual Pay Range

$175,000—$300,000 USD

Verkada Is An Equal Opportunity Employer

As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

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