Senior Backend Engineer Americas Remote

Customer; Mississippi; Remote; USD 160,000 - 184,000; Full time

Job summary

An innovative company is on the lookout for a Senior Backend Engineer to join their dynamic team. This role offers the chance to work remotely while contributing to a scalable platform that enhances customer communication. You'll have the opportunity to mentor others and tackle complex challenges in a supportive environment. With a focus on collaboration and personal growth, this position is ideal for those who thrive in a flexible work setting and are eager to make a significant impact in the tech industry. Join a team that values diversity and is committed to building an inclusive culture.

Benefits

Unlimited PTO

16 weeks paid parental leave

100% paid insurance premiums

401k retirement matching

$1,500 annual healthy lifestyle budget

$250/month Remote Work Stipend

$2,000 yearly professional education budget

$1,500 home office budget

Opportunities for in-person meetings

Qualifications

• 7+ years of experience in backend development with a focus on Golang.
• Experience building scalable applications in cloud environments.

Responsibilities

• Mentor team members and write well-architected services in Go.
• Work with tech support to resolve operational issues.

Skills

Golang

Distributed Applications

Cloud Infrastructure

UNIX Environments

Communication Skills

Mentorship

Problem Solving

Education

Bachelor's Degree in Computer Science or related field

Tools

MySQL

Job description

We are seeking a Senior Backend Engineer to join our growing Engineering team!

Customer.io is looking for collaborative senior scaling developers who love solving interesting puzzles and are excited to help us build a scalable platform that our customers love. Our small, remote-first team is fun-loving, passionate, and highly effective. We offer many opportunities to grow and refine your skills while having a significant impact. Our team members have backgrounds in various industries, from AdTech to Gaming. We believe embracing our unique perspectives and expertise is the key to our success as a collaborative team.

As a distributed company, we value diversity and are committed to giving you the flexibility and freedom to work from anywhere in the world on a schedule that fits your family and your life.

Some things you'll do

• Be a model and mentor for writing well-architected, well-tested, and easy-to-understand services in Go that help our customers easily send timely & relevant messages at scale.
• Apply your unique perspective to help us define and build the next generation of features and infrastructure needed to help our customers and company flourish.
• Work with our tech support teams to diagnose operational issues and help our customers achieve their goals with our product.
• Take an active role in a friendly, supportive team that encourages you and the company to grow as individuals, professionals, and teams.
• Mentor your coworkers through code review, pair programming, team collaboration, and training to help improve our collective knowledge and best practices.

About you

• Works in North/South American time zones
• Preferably 7+ years of relevant experience.
• A track record of delivering performant and scalable distributed applications on cloud infrastructure in Golang.
• A collaborative mindset backed by excellent communication skills and a desire to help us make great decisions in an empathetic and respectful way.
• Experience working with customers and applying a deep understanding of their needs to produce timely solutions to their real-world problems.
• A solid understanding of scalability problems and experience building out performant distributed applications on cloud infrastructure.
• Comfort working in UNIX environments and applying modern collaborative development practices.
• Experience in working with RDB systems, preferably MySQL.
• Ability to deliver high-quality solutions quickly and without mentorship.
• Experience working within a distributed company is preferred.

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,400 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

We are offering a starting salary of $160,000 - $184,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

Benefits

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• We also have opportunities to meet in person with your peers throughout the year

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

How to apply

Apply at the link below and tell us why you're interested in the position! We aim to respond to all applicants with a status update about your application, provided no technical issues or other limitations prevent us from doing so. Please keep an eye on your email for updates.

At Customer.io, we prioritize authentic interest and applications in our hiring process. To ensure fairness and integrity, the use of AI or automation during interviews or assessments is prohibited. Candidates who do not adhere to this will be removed from consideration.

Here's what you can expect from our hiring process:

• 30 minute video call with a Recruiter
• 60 minute Technical Interview
• Take Home Assignment +60 minute Assignment Review Call
• 60 minute Final Interview with Hiring Manager

Apply for this job

* indicates a required field

First Name *

Last Name *

Email *

Phone *

Location (City) *

Resume/CV *

What is your preferred first and last name? *

Years of Experience * Select...

What location are you based in? (city, state, and country) *

Were you referred to this position by a current or former team member? If so, please list their name below. *

LinkedIn Profile

Have you previously been employed with Customer.io? * Select...

Are you authorized to work in country of residence? * Select...

Will you require work authorization/visa sponsorship? * Select...

As a fully remote company, we don't have any requirements for where you live (wherever makes you happiest!), but that means we do not offer visa sponsorship at this time.